Jill Fuller Email and Phone Number

Principal Consultant•Specialization in sales performance consulting, leveraging 20+ years developing new hires, experienced employees, and leaders. •Committed to development anchored in the power of fostering connections to achieve results.•Client-focused solutions provider who drives business gains by evaluating client needs, building trusted relationships, and becoming a valued partner.Industries: Higher education, office equipment, technology, wine and spirits, professional employer organizations (PEO), medical equipment

Partnered with C-Suite to develop strategic learning solutions that produced business results by maximizing performance of people. Identified and executed online and instructor-led training and tools for sales and leadership.-Coached employees in critical roles through the development and facilitation of manager training.-Utilized subject matter expertise to create tools that equipped managers to navigate new hire coaching. -Analyzed feedback to continuously improve flagship sales new hire training program.-Positively impacted training results and sales representative productivity through relevant and targeted sales team training at all leadership levels. -Orchestrated first sales new hire program created for the modern learner, providing new ways to acquire knowledge, improve skills and stay engaged. -Achieved 100% retention and training.-Participants closed deals 3 times faster than non-attendees.-Year over year results in 2022-2023 showed an increase in revenue of 642% per new hire ($1802.00 to $13,377.64). New hires who generated revenue closed deals by month 3 compared to month 7.

Nurtured partnerships with Human Resources, Centers of Excellence, and Sales and Service Leaders to create learning tools and initiatives aligned with training concepts and organizational values, goals, competencies, and business requirements.•Confidently led emerging and existing manager programs such as Situational Leadership and DISC providing participants with skills to develop teams critical to the business. Analyzed training programs and championed continuous improvements to in-person and virtual solutions. •Deployed Get Control Productivity training resulting in 4,601 users with 95% of learners responding with excellent or good course ratings. •Demonstrated understanding of adult learning principles through development and facilitation of workshops to individuals of varying disciplines and to groups of 10 to 350 people. •Used Performance Consulting methods to identify current state and desired state of performance based on analysis of high performers.•Empowered leadership talent pools through the Mentoring for Leaders Program.•Conducted search for executive coaches and contract trainers and performed “train the trainer” sessions to ensure quality delivery and meet client expectations.

Change agent for sales training organization, implementing best practices, and aligning with business imperatives, human resources, and sales leaders. -Selected, created, and delivered practical and dynamic learning solutions which inspired motivation and commitment.-Built cross-functional relationships that reduced “silo-based” thinking.-Encouraged early adoption of new processes and tools, including the first formal Onboarding Program.

Implemented first enterprise-wide employee on-boarding program and L&D initiatives including training and coaching of employees, new and existing business leaders, and cross-functional partners. •Designed, implemented, and evaluated effectiveness of on-line and in person leadership program. Graduates retained at a rate 48% higher than the general population. •Utilized Six Sigma Green Belt throughout a high visibility project increasing new hire productivity by 35%.•Increased employee orientation participation by 96% due to implementation of face-to-face and live, virtual sessions.

Created Sales Training department. Researched successful sales methods, designed, and developed curriculum, hired and trained instructors, and facilitated training. •Developed sales and manager learning program called ACTION and A-Plus Customer Service used to train, develop, coach, and evaluate salespeople and managers. •Supported exponential growth of online University Admissions Department.•Developed and coached trainers to support Sales teams in four new locations. Trained over 1,000 Admissions Advisors per year.

Designed and delivered sales and product/service training, and coached managers to reinforce classroom learning.