Jillian H.

Jillian H. Email and Phone Number

IT Specialist @ US Army TRADOC
Columbia, SC, US
Jillian H.'s Location
Columbia, South Carolina, United States, United States
Jillian H.'s Contact Details

Jillian H. personal email

n/a
About Jillian H.

Technically astute and results-oriented IT professional with a track record in driving operational efficiency and productivity in high-performance settings. Ability to conduct robust system diagnostics, resolve complex issues, and coordinate with vendors for solution implementation. Equipped with combination of technical prowess and leadership acumen to drive improvements in efficiency, user satisfaction, and business continuity.

Jillian H.'s Current Company Details
US Army TRADOC

Us Army Tradoc

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IT Specialist
Columbia, SC, US
Website:
usace.army.mil
Employees:
26793
Jillian H. Work Experience Details
  • Us Army Tradoc
    It Specialist
    Us Army Tradoc
    Columbia, Sc, Us
    View
  • Us Army Tradoc
    It Specialist
    Us Army Tradoc Sep 2023 - Present
    Fort Eustis, Virginia, Us
    Provides IT support for the Ft. Jackson Army Training Center command group.
    View
  • South Carolina Department Of Mental Health
    Program Manager I (Informatics Resource Specialist)
    South Carolina Department Of Mental Health Sep 2022 - Sep 2023
    Columbia, South Carolina, Us
    Research and identify processes for maintenance of electronic health records (EHR) in compliance with current policies. Maintain EHR software and peripherals by diagnosing issues and coordinating with vendors for effective solutions as required.
    View
  • South Carolina Department Of Mental Health
    It Technician Iii
    South Carolina Department Of Mental Health Aug 2017 - Sep 2022
    Columbia, South Carolina, Us
    Led design, testing, and maintenance of help desk software, System Center Service Manager (SCSM), resulting in improved efficiency and effectiveness for technicians and enhanced support for end-users. Conducted annual performance appraisals for technicians, offering constructive feedback and support to foster professional growth. Installed, configured, and maintained hyper-v and virtual file servers for facilities across the state to guarantee reliable and secure data storage and access.
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  • South Carolina Department Of Public Safety
    It Field Service Technician
    South Carolina Department Of Public Safety Jul 2016 - May 2017
    Delivered exceptional customer support for organization’s IT equipment across the state, ensuring seamless functionality and user satisfaction. Exemplified self-reliance and resourcefulness for efficiently performing tasks with minimal supervision and consistently meeting defined deadlines.
  • Central Texas Christian School
    Help Desk Support Technician
    Central Texas Christian School Nov 2012 - Dec 2013
    Us
    Provided technical support to faculty and staff; escalated requests requiring higher-level support with the school’s IT provider, McLane Intelligent Solutions; advised staff about upgrading and replacing equipment within their set budget; documented and reported statuses on systems and projects; created and implemented help desk policies and procedures.
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  • Us Army
    Information Technology Specialist
    Us Army Mar 2004 - Mar 2010
    Arlington, Virginia, Us
    Managed security updates for over 170 computer systems resulting in zero security incidences. Supervised and coached five Soldiers, providing them with monthly evaluations and guidance for advancement. Assisted with the development of plans to deploy and establish LANs for Unclassified, Classified, and medical information systems; maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations; promoted to Non-commissioned Officer and received the Army Achievement Medal and Army Commendation Medal.
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Jillian H. Education Details

  • Temple College
    Temple College
    Network And System Administration/Administrator
  • Aci Learning
    Aci Learning

Frequently Asked Questions about Jillian H.

What company does Jillian H. work for?

Jillian H. works for Us Army Tradoc

What is Jillian H.'s role at the current company?

Jillian H.'s current role is IT Specialist.

What is Jillian H.'s email address?

Jillian H.'s email address is ji****@****dmh.org

What schools did Jillian H. attend?

Jillian H. attended Temple College, Aci Learning.

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