Jillian Howe Email & Phone Number

New York, Ny, Us

Richmond, Va, Us

Richmond, Virginia, United States

- Planned and booked travel arrangements for clients, including accommodations, transportation, and activities, ensuring seamless and enjoyable trips.- Researched and recommended destinations, attractions, and accommodations based on client needs and interests.- Communicated effectively with clients to understand their travel requirements, preferences, and any special requests.- Provided exceptional customer service by promptly responding to inquiries, addressing concerns, and resolving issues before, during, and after travel.- Ensure strong customer satisfaction by resolving urgent issues or challenges promptly and efficiently.- Prepared detailed itineraries and travel documents for clients, including transportation schedules, hotel confirmations, and activity vouchers.- Monitored travel arrangements and proactively addressed any changes, delays, or disruptions to minimize inconvenience for clients.- Stayed updated on travel industry trends, regulations, and best practices to provide informed recommendations and support to clients.- Assisted with administrative tasks such as processing payments, maintaining records, and updating client profiles in the booking system.

- Assist with the planning, coordination, and execution of events, including corporate meetings, weddings, parties, and other special occasions.- Support F&B operations by assisting with inventory management, order processing, and ensuring the availability of supplies and equipment.- Collaborate with chefs and catering staff to coordinate menu selections, food preparation, and presentation, ensuring quality and consistency.- Assist with set-up and breakdown of event spaces, including arranging furniture, decorations, and audiovisual equipment.- Interact with clients and guests professionally, providing assistance, answering questions, and addressing concerns to ensure satisfaction.- Assist with administrative tasks such as maintaining event calendars, preparing documents, and responding to inquiries via phone and email.- Participate in brainstorming sessions and contribute creative ideas for enhancing event experiences and improving F&B offerings.- Conduct research on industry trends, competitor activities, and best practices to inform decision-making and innovation.

Virginia Tech

- Manage calendars and schedules for assigned staff members, including travel arrangements and meeting logistics.- Prepare presentations and reports tailored to company needs.- Maintain filing systems (physical and digital).- Answer phones, attend meetings and direct inquiries appropriately.- Provide general office support, such as ordering and maintaining office supplies and files. - Collaborated on company projects routed in research. - Processed reimbursements

Bigfork, Montana, United States