Jillian Keith Email & Phone Number

Florida, United States

• Review home loan documentation for accuracy and compliance.
• Audit 18+ FHA, VA, USDA and Conventional loans per day.
• Review closing stipulations on 60+ loans per day.
• Determine if rebuttals or documents addressing missing information satisfy the stipulation to advance loan to purchase status and underwriting review.

Tampa, FL

- Manage the preparation, evidence collection, and documentation for 12+ financial audits at once. - Follow the External Confirmation process in accordance with PwC guidelines, from the database set up and internal confirmation to follow-up with individuals and corporations. - Integrate evidence information from multiple sources into a management system.

Tampa Convention Center/Raymond James Stadium

- Managed the operations and inventory of 26 concession stands, serving 50k customers per event. - Contributed to R.J. Stadium’s rise from 27th to 7th place in the 2016 NFL Customer Service Survey. - Hired, onboarded, trained, and managed 3 supervisors, 60+ employees and volunteers at stadium events to ensure seamless operations and customer satisfaction..

- Managed the operations of 3 Starbucks locations on campus at James Madison University. - Hired, scheduled, and managed a team of 30+ employees to meet service demand. - Trained employees on customer service, beverage preparation, payment processing, and health and safety regulation to improve the customer experience and mitigate operational risk..