Jillian Rush is a FHA Processor at Bravo Capital and Bravo Property Trust at Bravo Capital. She possess expertise in management, customer service, analysis, sales, process improvement and 7 more skills. Colleagues describe her as "As a processing lead and processor, Jillian was a vital part of developing (2015) and improving processes (2016) for the home equity line of credit product while continuing her mortgage processing responsibilities. She has worked to develop and maintain strong relationships across teams that has facilitated a better working environment and resulted in a better overall customer experience. She achieved 2 iCare awards for excellence in customer service. This eventually lead to the promotion to Lead Mortgage Processor. She has been an effective and successful team lead. She implemented a quality checklist, set standards both in the type of documentation submitted to underwriting and what was expected from each individual, as well as working improve and streamline processes. Jillian focuses on fostering an atmosphere of teamwork and collaboration with an emphasis on goal attainment, a can-do mentality, and a keen eye for details. It was truly my pleasure to have the opportunity to work with Jillian and have her on my team. "