Jillian S. Email & Phone Number

Cambridge, Massachusetts, United States

Strategically working with teachers, administrations, and districts in order to maintain a goal of 70% customer retention into the next year and new customer generation. Joining working groups such as: Marketing and Market Development within the company, I have been able to generate ideas that will help increase traffic to the company website and increase sales while also improving customer and employee experience. Personal projects have lead me to be able to audit our Global Education Ambassador program and analyze conversion rates within our sales pipeline while developing ideas on how we can improve them.

Waltham, Massachusetts, United States

Westwood, Massachusetts, United States

Franklin, Massachusetts, United States

Taunton, Massachusetts, United States

Providence, Rhode Island, United States

Providence, Rhode Island

Providence, Rhode Island

Taunton, Massachusetts

Working as a team to effectively unload the trucks and properly place them on carts. Cleaning up the freight room for more shipments.Effectively taking inventory to make sure shipments were correct and located in the correct location in the store.Creating a system to accurately stock shelves faster than previous employees.

Somerset, Massachusetts, United States

Collaborating with other employees to organize and create activities to entertain 50+ children ages from 6-12.Learning safety procedures in the case of an intruder, illness and other scenarios and consistently making sure we are prepared. Informing families of issues that may arise while at the recreation center.

Somerset, Massachusetts, United States

Learning Point of Sale Systems to quickly and accurately service up to 200 transactions a night.Maintaining a fun energy at the desk to continuously bring customers back.Informing customers of different types of lottery systems so they could choose they one they find most fun.

Somerset, Massachusetts

Greeted up to 100 customers per shift and providing them with excellent service. Took inventory of ice cream flavors to make sure the shop was properly restocked.Maintained sanitary practices for allergies and ensured cleanliness in all areas of the establishment.Effectively handled cash with zero incidents.Shared knowledge of menu flavors and advised on best options for individual customers.

Accelarated Bachelor'S Degree, Tourism And Hospitality Management, Senior

Activities and Societies: National Society for Minorities in Hospitality (NSMH), Collegiate Ambassador Team (CAT), National Student.

Bachelors, Tourism And Hospitality Management, Senior

Activities and Societies: Deep Dive Chats Improv ClubA unique study abroad program that combines the classroom with real world experience..

Junior

Studying at Florence University of the Arts for a trimester, I had the opportunity to take a Fashion, Culinary, and Digital Photography.