Created SOPs and Excel sheets to guide team growth.Mentored team in Power BI, Excel, and data analysis for better insights.Streamlined carrier searches with the Highway Tool for Recovery Team.Expanded carrier network through proactive outreach.

Work directly with enterprise accounts to grow the account with our brokerage departmentFocus on our service execution

• Create and maintain carrier relationships• Negotiate rates with current market trends•Ensure communication for load updates and problem solve•Finding load coverage options to service customer freight

Creating lasting relationships with companies, to provide a safe and memorable service. Calling different companies to make them aware of our services. Being able to problem solve quickly to ensure customer satisfaction.

I over see details for each individual wedding and corporate meeting. Scheduling meetings to have their precise set up and meal options. I oversee the set up staff to make sure it is planned out accordingly, also the day of to have my serving and bartending staff to give great quality service!