- Built and maintained strong relationships with over 500+ players, local businesses, and community organizations, resulting in an increase in program enrollment and a loyal participant base.- Developed and implemented specific lesson plans for players of varying skill levels, resulting in improved performance for over 100 students.- Created a welcoming environment that contributed to a high retention rate of regular students and a large number of new client referrals.

- Developed and executed a comprehensive pickleball program that included recreational play, leagues, tournaments, and beginner clinics, increasing program participation by 110%.- Executed marketing strategies that grew the pickleball program’s visibility, including building relationships and partnering with local businesses and companies to promote pickleball at East River 9.- Oversaw an annual budget for pickleball programming, implementing cost-effective strategies that resulted in an increase in program revenue.

- Completed the Series 7 licensing, enhancing expertise in financial planning and advisory services.- Developed comprehensive financial plans that include budgeting, retirement, tax, and investment strategies. - Helped clients plan for retirement, save for college education, and navigate complex financial decisions. - Advised clients on a wide range of financial products, including insurance, annuities, mutual funds, stocks, and bonds.- Prospected and acquired 50+ new clients in the first year

- Screened and interviewed potential candidates over the phone and on zoom.- Put together meeting minutes and weekly reports for the sales team on excel spreadsheets.- Handled medical employee compliance in Paylocity- Assisted in the onboarding process of new team members as well as the off-boarding process with terminated members.- Collaborated with cross-functional teams to improve operational workflows and promote efficient delivery to customers.

• Greeted members and communicated information about promotions, customer programs and products, providing exceptional customer service and driving retention.• Answered various phone calls for members and non-members as well as filed paperwork accordingly for spa, sports and workout departments.

• Ability to work effectively under pressure for long and extended hours• Visited local hotels, spas, law firms ect. Establishing relationships and booking private events. • Created and implemented monthly marketing calendars to include seasonal promotions.• Solved any guest complications in an effective and positive manner.

• Provided leadership and training to new associates in order to develop team efficiency and safeguard adherence to company policy.• Ability to multi-task and communicate effectively with various guests.• Responsible for handling guest issues in absence of floor managers as well as identification and resolution of on the spot problems.