Jillian Walker Email and Phone Number

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Established as a trusted advisor with client stakeholders and executive sponsors to drive the value of OnBoard. Developed a deep understanding of the platform features and solutions to ensure customers are leveraging the platform’s functionality to its fullest potential. Understand customer business goals and objectives to ensure that clients derive maximum value from their investments in OnBoard and fully utilize the services on an ongoing basis. Monitor customer usage to track adoption, opportunities for optimization, expansion, and at-risk early warning signs. Proactively engage with existing customers periodically to promote customer relationships and ensure satisfaction with our product. Serve as the voice of our customers cross-functionally, providing feedback and insights internally. Helping develop and update training documentation, presentations, and content that will help onboard new customers and provide continued value to all customers. Work closely with our sales, product, marketing, engineering teams to develop and prioritize the customer experience.Product webinar host focused on: client focus, sales and thought leadership.Spearheading our CSR program and Selflessly.com relationship.

Find Balance. Build Community.We are building a space where women can thrive, create, engage with a community & also be a mom. We provide choice, access & flexibility.

We conceive, launch, and scale next-generation enterprise cloud companies through the application of business strategy, world-class design, and product development.

During my years at the Indianapolis Museum of Art (IMA), I served at Chief of Staff to the Director. I was the primary point of contact between the Director and internal and external individuals. I acted as liaison on the Director’s behalf and represented the IMA and the Director to the public, employees, donors, boards, visitors, callers, etc. In addition, I had routine interaction with the IMA Board of Governors, Executive Committee, Trustees, Donors and other individuals. I served as a gatekeeper for all incoming requests, determining scheduling needs and importance. As point person for all exploratory initiatives and task forces, I played an integral role in the museums growth and stability. Additionally, I provided scheduling and informational support to the First Family of the IMA for museum-related events. I also managed all travel arrangements for the Director and First Family, national and international, IMA related and personal. As the direct contact to the IMA First Family, I project managed and executed all events at the residence as well.In 2012, I assisted our Board of Governors in a nationwide Director Search, scheduling confidential meetings, travel and tours. During this time, I assisted, implemented and managed multiple public programs continuing the museums overall culture. Finally, in addition to my administrative assistant duties, I also created and submitted an annual departmental budget, for the IMA Director, Director’s residence and Board of Governors. With the aforementioned duties, I was able to widen my skill set and ultimately become one of the top executive assistants in Indianapolis

Beginning as an Executive Assistant, added rolls such as HR and Accounting. Became General Manager. - Oversaw all employee recruitment and hiring.- Managed facilities and maintained confidential service agreements and contracts.- Built internal and external relationships that helped build LN's standing in the community.

Successfully pitched print and television stories, gaining placements including popular show Monster Garage.Acted as liaison/publicist for media requesting CART staff interviews and official CART statements.Provided event brand support for CART work with Paul Newman’s, Hole-in-the-Wall Camps and local charities.Managed cartbusiness.com, getting right questions/inquiries to right people, overseeing design and content.Developed program to generate responses to all fan requests.Managed international and national travel for executives and our department of nine people.Allocated budgeting needs including Purchase Orders and Accounts Payable.Managed departmental resources to maximize budget spending for optimal effectiveness.