Jillian Barrett Email & Phone Number

Syracuse, NY, US

• Co-Owner, Operator and Head Candle Maker
• Manages brick-and-mortar store and online store through square space.
• Purchases and manages inventory for the shop.
• Engages in customer service in person, online and through social media.
• Runs all social media pages including Instagram, Facebook, Threads and Tik Tok.
• Pours and manufactures all candles, diffusers & wax melts products.

Austin, Texas, US

• Account Specialist (September 2018 - December 2019)
• Managed and maintained strong relationships with independent retailers across the national.
• Processed orders, RA's and requests from retailers via phone and email.
• Vetted and set-up new independent retail accounts within NetSuite system.
• Collaborated with outside sales representatives and other departments to ensure strong relationships with customers and aid in sales.
• Traveled and helped organize consumer and trade show events to support retail sales and sign new accounts.Customer Happiness Maker (February 2018 - September 2018)

• Provided excellent customer service to customers in the electrical industry by processing orders, providing tracking information, and processing RA's.
• Communicated information between the customer and manufacturers.
• Collaborated with inside and outside sales to make sure tasks were completed in a timely matter.
• Assisted in company’s marketing efforts including blog posts, flyers and constant contactemails.

Rochester, NY, US

• Provided incredible customer service in a variety of roles throughout the store including Front End, Deli, Old World Cheese, and Demo Team.
• Placed department orders, managed inventory, processed and stocked incoming shipments.
• Traveled and assisted in new store opening to train new employees.

Bachelor Of Arts (B.A.) In Chemistry & Environmental Studies

Advanced Regents Diploma