Jillian Cugini Email & Phone Number

United States

Avon, Ohio, United States

Tarpon Springs, Florida

• Developed two new stores (2 mil and 3 mil volume) including recruiting, hiring, training, execution of Grand Openings, and continuing education for field teams.• Achieved low shrink of .6% through associate training, coaching leaders through manageable Profit & Loss categories, and fostering an environment of ownership.• Demonstrated success (sales 10% or more over plan) in operating multiple individual boutiques within one location each with their own goals, training, business partners and home office departments. • Utilized data, statistical reports and key metrics to determine root cause analysis and deliver above expectation on financial results.• Accountability to high compliance standards in a big box and salon environment while inspiring outstanding business results through strategic initiatives insured the overall health of the business and growing financial results.• Mentored team leaders to step out of their comfort zones to drive excellence in themselves and inspire it in the teams which lead to consistent sales goals met, strong Brand management, and the growth and promotion of 5 individuals into next level positions in under 2 years.• Chaired operations training for Store Managers to improve the delivery of excellence for all stores in my district and insuring the Brand experience remains in sync for all guests. We delivered the #1 guest experience across the brand.• Established strong partnerships across District team to ensure high quality service was consistent from all locations through strategic planning and execution leading us to be the #1 district in the company.

Lodi, Ohio

Responsible for the development of talent to drive customer loyalty, build top line sales growth, and create leadership bench for the district. Foster an environment of teamwork that creates a motivated team that is passionate about the customer experience. Functional responsibilities include store operations, loss prevention, merchandising, customer service, and maximizing sales opportunity through conversion.• Due to the volume of my store I am granted many temporary leadership roles which have kept my focus on developing associates for the next level and have generated multiple promotions for my team.• Plan and drive execution of company initiatives and seasonal action plans for the store.• Lead continuous change for the store and the district adapting new business strategies while continuing to keep the focus on delivering experiences that drive customer brand loyalty.

Honolulu,Hi & Akron,Oh

Responsible for all aspects of the merchandising cycle including designing store layout for new merchandise flow, planning and executing new product rollouts, creating visual displays, processing all shipments, coordinating special merchandising events, and educating associates on new product.• Conduct weekly visual merchandising walk-throughs utilizing sales reports to determine appropriate strategic merchandising to maximize sales while keeping in line with brand vision. • Other Managerial responsibilities include hiring and training new employees, organization and distribution of staff’s duties during scheduled shifts, and sales generation to meet daily, weekly, and monthly sales goals.• Received In Service Award for excellence in driving the customer experience

Honolulu, Hi

• Commercial and residential sales of all types of flooring and window coverings.• Produced over $10,000 gross profit per month.• Designed and implemented a comprehensive training program for new sales and design consultants.• Coordination of all processes involved from product selection to installation.• Experience with individual homeowners, contractors, and designers

Industrial Safety Technology/Technician

Associate Of Arts - Aa