Jillian Geiger Email & Phone Number

Saint Johns, Fl, Us

Jacksonville, Fl

Jacksonville, Florida Area

Jacksonville, Florida Area

Jacksonville, Fl

Jacksonville, Fl

• Manage and support a team of Technical Analysts and Technical Analyst Leads who are responsible for owning and driving new product features from high level requirements through operational delivery, liaising with internal teams to resolve financial failures, and project managing steady state efforts relating to financial problem tickets.• Escalation point for all Technical Analysts and Technical Analyst Leads.• Coach and mentor techniques specific to the Analyst discipline.• Regular interaction with Product Managers and Product Owners to ensure a general understanding of product roadmaps in order to align analyst work accordingly.• Regular interaction with Product Development leadership to coordinate SDLC activities that support the development of new product features. • Create, track, and report out metrics related to both technical analysis and financial steady state work.• Define and implement processes for financial steady state work.• Coach and mentor Technical Analyst Leads in developing leadership skills to support the Technical Analyst team.• Facilitate goal and career planning for the Technical Analysts and the Technical Analyst Leads.

Jacksonville, Fl

• Understand client business needs as well as market needs.• Evaluate needs in order to generate functional specifications and prototypes.• Own and drive new features from high level requirements through operational delivery.• Facilitate various meetings that may include external clients, internal business teams and internal technical teams. • Liaison between business and technical teams through the lifecycle of product enhancements to ensure quality as well as business satisfaction.• Mentor junior team members.

Jacksonville, Fl

• Define and enforce internal Solution Development processes.• Work with SVP of Solution Development to prioritize work for each release. • Project manager for Solution Development work in offcycle and regular releases.• Manage small team of business analysts who are responsible for championing the Solution Development process, documenting change requests, and writing product release notes.• Regular interaction and coordination with the Product Development team.

Jacksonville, Fl

• Work with Product Manager to understand market needs. • Document product requirements, generate functional specifications, and create prototypes.• Regular interaction with Development team to ensure business needs are understood and solution design satisfies need.• Conduct product tutorials to share product knowledge and encourage feature adoption. • Collaborate with Product Management to define and enforce a consistent change request process for managing product enhancements.

Jacksonville, Fl

• Strategic management of Beeline client accounts.• Detailed understanding of client business processes as well as Beeline products.• Regular customer communication and opportunity identification.• Understanding, documentation, and presentation of client change requests.• Consistent interaction with internal development team and other product team members to ensure client requirements are satisfied.• Configuration and UAT for newly enabled product features for my client accounts.

Leading and inspiring young dancers through my teaching and love of dance.

Jacksonville, Fl

• Analyze and document client business processes and requirements for transportation of products.• Recommend various e-commerce solutions based on an understanding of each client’s business processes and transportation needs.• Provide service and technical assistance in marketing and implementing e-commerce solutions to customers of CSX.