Jillian Gora ☀️ Email & Phone Number

Toronto, Ontario, Canada

- Conducted business research and synthesized it into recommendations for our leadership team- Worked cross-functionally to create efficiencies in business processes across the company- Vendor / partner account and relationship management- Managed complex cross-functional projects

Toronto, Canada Area

- Led a large squad of engineers and UX designers with aggressive revenue goals - Accountable for creating and maintaining the Ads Product roadmap, with careful consideration of user, business, and stakeholder needs- At times took on project management duties to ensure product deliverables were progressing as expected and ultimately delivered according to product specs - Built trust with stakeholders from senior leadership, and various other teams across the organization, and kept them informed about product milestones, decisions, and results- Led the OKR setting process for my squad and and regularly reviewed progress against our goals

Toronto, Canada Area

Take product ideas from concept to production by articulating what a winning product looks like, rallying people to build it, and iterating until it is right. I collaborate cross functionally with design, engineering, marketing, customer success, growth teams and senior leadership to communicate product strategy, manage feature releases, and set product roadmaps for timely release of product features.

Toronto, Canada Area

Analysed our customer journey and developed a low-touch customer marketing strategy that enabled us to deliver training content to thousands of users via email campaigns, webinars, and in-person eventsLed efforts to gather, synthesize and share customer insights across the company by regularly speaking with users about their needs, product habits, and feature requestsCreated and produced the Modern Managers event, which brought together managers from across the city to share practical management tips and advice

Worked with my lovely team to design and deliver our high touch customer service program to SoapBox customers.

Toronto, Canada Area

Find us on iTunes or wherever you get your podcasts!

Toronto, Canada Area

Orlando, Florida Area

While participating in the College Program, I worked both as a character attendant at all 4 Walt Disney World Florida theme parks (Magic Kingdom, Epcot Center, MGM Studios, and the Animal Kingdom) and as a lifeguard at Typhoon Lagoon water park.