Sales And Marketing Specialist
CurrentOver $11 Million in personal sales in 3.5 yearsDoubled Sales in two years of making connections with prospects and families. Part of a 2-person team that kept occupancy rate at 96.77% over the 95.14% set by corporate.Expert in CRM - Enquire to maintain connections with prospects and agenciesRespectfully interacted with all residents, family members, visitors, and co-workers, & maintained a positive customer service relationship practicing honesty and integrity in all aspects of job performance.Followed up on inquiries, leading them toward application and residency. This included conducting individual and group tours, telephone calls, letters, & individual & group information sessions on/off-site. Fulfills written expectations for sales activity, including follow-up phone calls, tours, and closing of sales.Met the sales activity expectations: 15 voice call outs per day (new and prior to sale) 4 face-to-face appointments per week (new and prior to sale) 1-2 reservations per monthParticipated in the daily sales activity to assure that monthly sales and marketing activity goals are met. This will include making telephone calls to the lead base, setting appointments, conducting tours & making presentations. Attend and participate in all sales department meetings as directed, including the “Top Ten” review of active prospects and weekly sales strategy meetings.Understood, communicated and interpreted all residency agreements.Assured resident financial information is complete and accurate prior to Finaid input.Maintained records related to sales activity.Ensured follow-up with activity and event participants.Scheduled, planned, and implemented visits of prospective residents. These included but are not limited to: church and community groups, “Get Acquainted Visits'' or individuals and family groups. Worked collaboratively with other staff members assigned to this function.
