Jillian Ball Email & Phone Number

Maryland, United States

United States

United States

Baltimore, Maryland, United States

- Develop, produce, and review social media content, media advisories, and press releases.- Create proactive media across platforms about the advantages of the Port of Baltimore.- Seek user-generated content to enhance Port of Baltimore's social media engagement. - Assists with content and editing of the Port of Baltimore magazine- Edits and produces the Dockside employee newsletter. - Updates and maintains a visual library.

Baltimore, Maryland Area

Creative Management - Utilize graphic design expertise to develop, plan and design powerful, strategic graphic content providing creative solutions to simplify intricate concepts to advance key business objectives. -Collaborate with department heads to determine appropriate visual, textual and animated elements for client facing projects. -Plan, implement and monitor the MPA owned water-wheel personality's social media to increase awareness of initiatives and events. -Research, configure and train the Executive office and department heads on hardware presentation tools, such as projectors, to create easy, efficient setup and presentation execution for external clients. -Negotiate, approve and execute contracts with vendors for advertisement placements. -Collaborate with department heads to determine appropriate external advertising strategies to increase customer interest. -Strategically develop and maintain relationships with various media groups to ensure competitive pricing and premium placements for advertisements. -Oversee creative process of the graphic designer to ensure adherence to strategic vision by providing approval of advertisements prior to Director approval. -Central point of media analysis, collection and dissemination of relevant and topical industry information to the Executive office, Directors, Department heads and external industry executives. Budget Management -Providing financial planning and fiscal management for the Communications budget by approving expenditures, monitoring spending, monthly reconciliations. Event Management - Liaise with Port customers to identify event needs and ensure customer satisfaction. -Organize facilities and manage event details such as decor, catering, entertainment, transportation, location, invitee list, equipment, and promotional material. -Proactively handle any arising issues and troubleshoot any emerging problems on event day.

Main Campus

·Manage 2.1 million dollar budget·Build and maintain internal and external connections·Coordinate all aspects of the project life cycle·Effectively communicate with a variety of stakeholders·Manage teams for an extensive database migration project·Conduct internal and external communications with project stakeholders·Make recommendations based on strategic plans·Act as liaison between programmers and end users·Develop and improve customer service standards, policies and procedures·Identify, design, and implement system improvements·Coach and train employees on software utilization

Columbia, Md

·Provided tier one technical support to customers and processed higher tier support calls and system related requests through HEAT call logging software·Facilitated the creation, use, and maintenance of user accounts to the college network, distance learning, Colleague, and other applications·Procured, inventory, and disburse expendable supplies for the computer labs and offices. ·Managed part-time Help Desk and Lab Consultant employees ·Executed design tasks using Adobe Creative Suite to keep students informed about various components of the computer labs·Improved the quality of help desk work orders by reviewing them on a daily basis, making corrections as necessary to ensure accuracy, proper assignments and concise descriptions of problems

Columbia, Md

·Provided tier one technical support to customers and processed higher tier support calls and system related requests through HEAT call logging software ·Facilitated the creation, use, and maintenance of user accounts to the college network, distance learning, Colleague, and other applications

Columbia, Md

·Responsible for web content creation, migration and maintenance·Assisted with web CMS (Site Executive) migration project

Baltimore, Md

·Assisted with and participated in the execution of the Morning Show.·Participated in idea generation and execution for the Morning Show. ·Assisted in the organization and execution of promotional events, writing promotional proposals and recaps, and conducted remote broadcasts. ·Observed Programs and promotions Meetings. ·Learned how to work the soundboard and how promotional information is handled by the DJ’s.

Bs, Corporate Communication

Graphic Design, Marketing Management

Activities and Societies: Campus Activities Board