Jillian Kimberlin Email & Phone Number

New York, New York, Us

* Provides WebSphere MQ technical and operational support in a highly technical, large, and global IBM mainframe environment* Leads the strategic direction of z/OS Messaging & Integration technologies.* Develops middleware integration standards and best practices for onboarding clients.* Works independently to determine mainframe z/OS software upgrade requirements to maintain all products at current and supported levels determined by IBM and third-party vendor(s)* Coordinates and schedules all major software upgrades between different Mainframe Technical support teams* Defines resource requirements in conjunction with other managers within Technical Services group to support software and hardware upgrade requirements* Develops and maintains standards for all Software Infrastructure and Program Products* Monitors CPU, Memory and DASD trends to maintain service levels of supported software* Performs Project Management for all major product upgrades to ensure mainframe stability and reliability objectives are sustained* Stays abreast of vendor software trends and product release schedules for the z/OS technology software on the IBM mainframe* Manages multiple projects, develops detailed implementation plans and schedules, and prepares periodic status reports* Consults with management and technical staff on other related mainframe software and hardware initiatives

San Francisco, California, Us

- Install, design, configure, deploy and troubleshoot message queueing and integration solutions using IBM WebSphere MQ, Message Broker and Solace in a multi-platform environment. (z/OS, Linux, Windows); lead, interact and consult with development teams on technical projects and issues. - Plans and implements software upgrades by rolling out MQ version upgrades, RSU updates, SSL certificate renewals, buffer pool migration to above the bar, adding additional pagesets, etc. - Perform complex analysis of messaging / integration requirements and associated hardware requirements to determine solutions and customizations. This includes new queue managers, expansion of queue sharing groups, complex cluster setup, etc. - Act as an escalation point for messaging / integration support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems focused primarily within the z/OS environment. - Develops new documentation, leads and participates in the development of departmental technical procedures and designs user support guides and runbooks. Consult with management and recommend process and procedure improvements.

San Francisco, California, Us

Similar role as the Senior Engineer, but did not handle escalation calls, and did not develop new documentation or lead departmental technical procedure items.

Rochester, Minnesota, Us

- Member of a team whose primary responsibility is to provide system administration for the suite of application integration tools (WebSphere MQ, WebSphere Message Broker) deployed across multiple platforms, with a primary focus within z/OS. - Responsible for the design, development, testing and deployment of message-oriented middleware to deliver highly available and reliable application integration solutions, responsible for the deployment of z/OS system software such as File Manager, Fault Analyzer, Debug Tool, CICS and MQ. - Actively monitor and respond to technical mainframe problems utilizing testing tools and techniques as well as interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. - Middleware team works closely with development teams in the design and deployment of their applications to ensure appropriate use of the messaging technology.

Jacksonville, Fl, Us

- Worked in a team environment of 30 people to help create/manage and fix technical defects of a large corporate system, maintained a batch flow where thousands of accounts are processed nightly for banks such as 5/3, Harris Bank, Bank of the West, M&I, Bank of America, and Capital One. - Created complex SQL queries for large-scale banking data by defining the business requirements. Optimized all queries for minimal impact on database performance. - Assisted with project work for new enhancements of the system - Was a technical lead on defects, and for the Harris Bank Alternate Invoice Project.

Masters Of Software Engineering, Computer Software Engineering

Bachelor Of Information Systems, Systems Analyst, Information Technology