Jillian Robey possesses expertise in leadership, customer experience, requirements analysis, customer success, business relationship management and 45 more skills. Colleagues describe her as "My time working for Jillian was an exceptional experience as her leadership skills, commitment to her work, and strategic thinking guided our team through a vast scope of projects. She excelled in her ability to develop understandings of complex systems, identify gaps attributing to inefficiencies or errors, and create project plans that would resolve those impediments. She was consistently willing to help those around her build on their understandings and capabilities, and define KPIs to track progress while striving to reach professional goals. All in all Jillian was a terrific manager and team leader. " and "When Jillian assumed leadership of two projects that I was a part of, she immediately knew where to focus her attention and integrated herself with the team seamlessly. Of the two projects, she determined which set of stakeholders and their expectations needed to be managed more closely and which set where she needed to take more of a backseat role and allow the team to interact with the customer primarily. Both customers were very satisfied with her approach, attention to detail, and attentiveness. She values the people who are on her teams and makes their success her success. She listens to the members of her teams, recognizes their contributions, acts on requests that are made, and sees these requests through to their resolution."