Jillian Ruggieri Email & Phone Number

New Jersey, United States

Develop and implement strategic communication campaigns to drive engagement and action, utilizing multimedia formats that align with corporate culture and broader initiatives. Lead, manage, and mentor a high-performing communications team.• Architect and execute the strategic vision. Lead high-profile communications programs, projects, and campaigns, and develop communication strategies related to risk mitigation and corporate image building.• Lead cross-functional teams in… Show more Develop and implement strategic communication campaigns to drive engagement and action, utilizing multimedia formats that align with corporate culture and broader initiatives. Lead, manage, and mentor a high-performing communications team.• Architect and execute the strategic vision. Lead high-profile communications programs, projects, and campaigns, and develop communication strategies related to risk mitigation and corporate image building.• Lead cross-functional teams in strategic launch plans, exceeding business goals and optimizing ROI.• Collaborate with stakeholders to create influential content, employing data-driven techniques to enhance solution-focused communication.• Oversee internal crisis communication strategies, ensuring timely and transparent communication during critical incidents to maintain trust and stability within the organization.• Measure the effectiveness of communication strategies through analytics and feedback mechanisms, continuously refining approaches based on data insights to enhance overall engagement and effectiveness.• Employ the "think, feel, do" methodology in quick-response communications to effectively drive engagement and action.• Facilitate change and process improvements by encouraging calculated risk-taking and team empowerment.• Connect strategic insights across departments, ensuring alignment with internal goals and provide a holistic viewpoint to internal clients.• Built and scaled the Internal Communications department to efficiently meet evolving demands in a period of hyper-growth and increased the average email open rate from 84% to 95%.• Intranet Build and Launch: Re-envisioned internal communications with an engaging, responsive intranet strategy leading to a 200% increase in active daily users.• Successfully launched seven products and services across internal and external channels in less than two years. Show less

Philadelphia, Pennsylvania

Served as a strategic advisor to the CEO and senior leadership, directing crisis communications and major organizational initiatives. Developed and implemented strategic communication campaigns for both internal and external stakeholders, focusing on community partnership engagement.• Advised and coached executive leadership and key stakeholders on public relations content, speech content and delivery, and media relations.• Crafted essential materials aligned with the… Show more Served as a strategic advisor to the CEO and senior leadership, directing crisis communications and major organizational initiatives. Developed and implemented strategic communication campaigns for both internal and external stakeholders, focusing on community partnership engagement.• Advised and coached executive leadership and key stakeholders on public relations content, speech content and delivery, and media relations.• Crafted essential materials aligned with the company's mission to achieve specific client and campaign objectives.• Provided communications support across multiple business units, emphasizing strategic prioritization.• Fostered collaboration across departments to develop unified messaging for diverse media platforms, ensuring each client's story met their goals.• Led the creation of impactful multimedia content by identifying synergies across departmental initiatives.• Analyzed campaign data to evaluate effectiveness and inform continuous improvement in communication strategies.• HQ relocation campaign. Strategically executed communications and led a cross-operational project that relocated 5,000 employees.• Crisis Communications: Developed the strategy and ongoing campaign, advised leadership, and executed communications for more than 8,000 desk and field-based employees.• Corporate Social Responsibility Event Brand Management: Developed, organized and executed on the communications strategy and marketing materials for 30+ Healthy Hoops Community Events. Show less

Greater Philadelphia Area

Developed and improved education solutions in healthcare by creating innovative content, applying digital improvements, and overseeing content functionality and discoverability.• Led the employee engagement committee, orchestrating both in-person and virtual events for 4,000 staff, enhancing corporate culture and communications.• Managed the logistical execution of over 95 annual on-site exhibits, coordinating content preparation and transmittal using management tools like… Show more Developed and improved education solutions in healthcare by creating innovative content, applying digital improvements, and overseeing content functionality and discoverability.• Led the employee engagement committee, orchestrating both in-person and virtual events for 4,000 staff, enhancing corporate culture and communications.• Managed the logistical execution of over 95 annual on-site exhibits, coordinating content preparation and transmittal using management tools like Habitat, RSuite, and EMSS.• Led the creation and revision of content for new and existing products on the electronic Primer platform, utilizing the ACRES content management system.• Served as the primary liaison for authors and subject matter experts (SMEs), developing best practices and training new content specialists on Primer products and platforms.• Conducted quality assurance for electronic products pre and post-launch, ensuring adherence to standards and implementing necessary corrections.• Scoped and strategized electronic enhancements for medical textbooks and images, ensuring alignment with industry standards and enhancing educational impact. Show less

Greater Philadelphia Area

Approved and edited new media assets or remaps those with existing targets using multiples databases and programs. Verified data quality with thorough analysis and research of these assets for the newly deployed Comcast cable box. Handled Spanish language media assets and covers top priority channels in high profile shifts part-time.

Greater Philadelphia Area

-Capstone course and award-winning online Philadelphia news source-Completed five multimedia packages and weekly blogs with combinations of videos, slideshows with audio, articles, and photographs-Partnered with Al Día due to fluency in Spanish

Greater Philadelphia Area

-Online bilingual technology and culture magazine-Updated at least two weekly blog spots and the events calendar-Advanced the social media networking sites

Bachelor’S Degree, Multimedia Communications, Spanish

Activities and Societies: Sigma Delta Pi, National Collegiate Hispanic Honor Society

English; Journalism

Transferred to Multimedia Communications School at Temple.

High School Diploma