Jillian T. Bauer Email and Phone Number
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Jillian T. Bauer is a Product Manager at Dell Technologies at Dell Technologies. She possess expertise in root cause analysis, fda, iso 13485, cross functional team leadership, medical devices and 14 more skills. Colleagues describe her as "I had the pleasure to work with Jillian both at Dell EMC and Opentext for many years. Jillian is a highly skilled leader manager of projects, customers and relationships! She excels at all I have seen her attempt and always exceeds expectations. Results driven, Jillian is strategic minded, resourceful and fearless. Superior communicator and collaborator, Jillian sets the performance bar high. Always a top performer and genuinely wonderful to work with. I would not hesitate to recommend her and with the highest marks possible!" and "Jillian is a motivated goal oriented professional who has excellent managerial skills. We worked together on a high priority project where she managed the project and deliverable's very well and also managed the escalations with a sense of calm which was really important at that point. She has great business sense and has a knack for bringing out the best in the people. I would highly recommend Jillian for her good spirited nature balanced with a serious work ethic, a great blend that would be an asset to any organization. "
Dell Technologies
View- Website:
- delltechnologies.com
- Employees:
- 270292
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Product ManagerDell Technologies Aug 2024 - PresentProduct Manager for APEX Subscriptions portfolio
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Partner Experience, Product ManagerDell Technologies Sep 2022 - Jul 2024• Defined partner experience strategy to attract and retain partner business (Distributors, Value Added Resellers, Cloud Service Providers) • Developed Product Requirement Document (PRD) to integrate the CAPEX and Subscription quoting tools, which enabled partners to retrieve Subscription pricing self-service. This resulted in increased quoting velocity and reduced manual effort for sellers.• Led Channel partner route to market for a major change to backend commerce and telemetry systems, including defining business processes, tooling capabilities, testing and remediation. Obtained buy-in from SVP of Partner Operations for launch• Evangelized partner requirements across the Product Management organization to drive more partner awareness and enablement• Collaborated with cross-functional teams to identify and prioritize backlog of partner needs
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Senior Manager, Customer Onboarding And Project ManagementMotive Jul 2021 - Sep 2022United States- Responsible for all project management within Motive’s Professional Services organization including customer onboarding, developer advocacy for customer and partner-built API integrations, and internal projects. Team size of 30 including 3 managers reporting to me. - Established a process and team which resulted in a 27% QoQ increase in AppMarketplace integrations and allowed us to surpass one of three primary competitors- Defined the vision and execution plan to evolve the customer onboarding experience to better meet customer and business needs, including automation and standardized playbooks for smaller less complex projects and enhanced project management for larger more complex projects. - Rolled out Project Management tooling (Wrike) and procedural changes which reduced onboarding duration by a third for fleet sizes 20-80 -
Manager, Cloud Service OnboardingOpentext Jun 2018 - Jul 2021• Manager of technical and program management resources responsible for enterprise customer implementations in the Cloud Managed Services program ($50m annual revenues in North America), including expertise in GCP and AWS• Built the onboarding practice from the ground up to address a business need for improved service implementation quality. Defined the vision for the team, hired resources, created processes, and obtained buy in from stakeholders. Rolled out processes globally in 2020.• Received the CEO Excellence award for defining processes that resulted in time-to-revenue reduction of 85% over 1 year and significantly reduced escalations to senior management• Improved leadership visibility to the state of the customer experience by driving data collection on Time To Value and the creation of business intelligence views• Trusted advisor for cross-functional areas across the organization that require guidance on cloud processes• Mentor direct reports to maximize potential and job satisfaction -
Service Delivery Manager - Saas/Private Cloud/Public CloudOpentext Apr 2016 - Jun 2018San Francisco Bay AreaOpenText acquired Dell EMC ECD division Jan 2017• Ongoing management for delivery of cloud services. Responsible for the largest cloud implementation at the time for 1 million users and a migration of 70TB legacy data from customer site in WA to our data center in NV. • Achieved 100% renewal rate by keeping the pulse on changing customer needs and demonstrating continuous value• Track and communicate environment metrics such as SLAs, storage, and incident trends to ensure contractual obligations are achieved• Identified opportunities to maximize revenue within each account and collaborate with pre-sales account managers to scope services
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Consulting Project ManagerEmc Corporation Jun 2013 - Jun 2016Deliver Documentum Enterprise Content Management solutions for strategic Fortune 50 accounts; Experienced in global and localization projects, upgrades, migrations, integration, and new implementationsAchieve client project objectives by collaborating with business and technology subject matter experts (SMEs) through full software development life cycle (SDLC) including requirements, design, development, testing, and deploymentDemonstrated track record of recovering escalated projects and improving customer satisfaction levelsEstablish effective communication in a complex project environment with stakeholders, such as executives, vendors, and clientsProactively pursue improvement opportunities based on project key performance indicators (KPIs) and earned value metrics; maximize accuracy of project plans by developing a Work Breakdown Structure (WBS) and resource levelled Gantt chart
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Engineering Project Manager (Contractor)Hantel Technologies, Inc. Mar 2013 - Jun 2013Managed a team of engineers on a concept development project for RF ablation laparoscopic devices. Completed SOW deliverables and design history file (DHF)Communicated status updates to multiple clients for a variety of projects in R&D and manufacturing. Expanded in-house manufacturing capabilities for thermoplastic extrusion tip formingDeveloped sterilization packaging system to achieve a cost of under $1 per unit -
Manufacturing Engineer IiThoratec May 2011 - Dec 2012San Francisco Bay AreaSupported daily production of flagship product and FDA class III medical devices Led bi-weekly product meetings with cross-divisional stakeholders; Tracked production trending data including first pass yield and rework rate Managed a high-visibility root cause analysis project which led to solving critical product failuresSpearheaded a project to increase product shelf life from three to five years through testing, regulatory submission, and operational implementationDeveloped creative manufacturing rework processes to reduce costly scrap scenariosImproved department practices to qualify high-precision mechanical equipment; Designed and procured equipment, performed IQ-OQ-PQ, updated production procedures (Travelers, FABs, Calibration, Maintenance), trained production operatorsConsulted new product introduction (NPI) team and assisted in closure of CAPAsTrained to and utilized Geometric Design and Tolerancing (GD&T) for manufacturing and inspection drawings -
R&D Associate EngineerBarosense, Inc. Mar 2010 - May 2011Worked on a team to develop a minimally invasive treatment for obesity.Directed V&V activitiesUtilized SolidWorks softwareUpgraded facilities for production and V&V testingPerformed preclinical in vivo studiesRoutinely used Instron, laser welder, silicone transfer presses, manual machining tools (mill, lathe, band saw), automated vision system (Vertex).Trained to major design control standards, such as ISO13485 (PDP) and 14971 (Risk Management). -
Quality Assurance TechnicianE-Tech Power Group 2001 - 2009Set up and employed test equipment. Inspected incoming, in-process, and final manufactured products.Supervised and trained new manufacturing employees. Recommended process improvements to supervisor.
Jillian T. Bauer Skills
Jillian T. Bauer Education Details
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Uc Berkeley ExtensionProfessional Certificate In Project Management -
Uc Berkeley ExtensionProfessional Certificate In Project Human Resource Management
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Engineering Science
Frequently Asked Questions about Jillian T. Bauer
What company does Jillian T. Bauer work for?
Jillian T. Bauer works for Dell Technologies
What is Jillian T. Bauer's role at the current company?
Jillian T. Bauer's current role is Product Manager at Dell Technologies.
What is Jillian T. Bauer's email address?
Jillian T. Bauer's email address is ji****@****ail.com
What schools did Jillian T. Bauer attend?
Jillian T. Bauer attended Uc Berkeley Extension, Uc Berkeley Extension, Smith College.
What skills is Jillian T. Bauer known for?
Jillian T. Bauer has skills like Root Cause Analysis, Fda, Iso 13485, Cross Functional Team Leadership, Medical Devices, Project Management, Solidworks, Quality Assurance, Process Improvement, Design Control, R&d, Manufacturing.
Who are Jillian T. Bauer's colleagues?
Jillian T. Bauer's colleagues are Juan Esteban Pinzón Martínez, Scott Devita, Shivam Sharma, Claudio Roberto Caldeira, Fernando Arias Ruiz De Somavía, Marta Alba, Hitesh Hirapara.
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