Jill Jackson Email & Phone Number

Greater Denver Area

• My responsibilities span several departments including Human Resources, Accounting, Procurement, and Office Management. In 2019 Anchor adopted EOS.
• Human Resources: Benefits administration and payroll via Payroll Experts HCM, 401k Administrator, EE onboard/offboard, built and maintain EE Handbook, assist Leadership Team as liaison with HR support companies and.
• Finance: AP/AR, client invoicing, scrub and prepare P&L as part of financial review, reconcile bank and credit card accounts, monitor credit card balances and pay, reconcile vendor invoices and pay, update budget.
• Procurement: Worked with procurement technician within the procurement workflow
• Office Administration: Worked with internal teams for client onboard/offboard, maintenance of Autotask ticketing system and CRM, publish monthly newsletter and write EE Spotlight articles, oversee office supplies.

Denver, CO

• Managed Operations and the Customer Service teams for the recognized leader in accelerated learning courses with education centers across the nation. Responsibilities include:
• Expert at trouble shooting and damage control in high stress situations. Often worked nights and weekends when my amazing, hardworking team required support.
• Hired/fired, trained and managed remote Customer Service Specialist (CSS) team.
• Co-wrote and edited Operations Manual.
• Planned and oversaw an average of 450 meetings (classes) per year in accordance with the budget by developing and maintaining relationships with Hotels, Conference Centers and Education Partners.
• Helped build, support, and oversee Training Camp’s Enterprise Division whose purpose is to build classes around the specific needs of our corporate and military clients.

Huntington, NY

• Managed a staff of eight to coordinate all trading, training and staffing issues and office functions for a mutual fund timing company with more than $350 million in assets.
• Coordinated all Human Resource needs for staff.
• Primary contact for brokerage firms, trust and mutual fund companies on behalf of Managing Partners.
• Oversaw all client service and retention needs via heavy phone and email contact.
• Analyzed and entered trading data.
• Prepared quarterly performance and billing statements.

Farmingdale, NY

• Managed heavy phone recruiting and interview scheduling to build an effective public education staff for New York’s largest non-profit grassroots environmental lobby organization working on public health and natural.
• Maintained statewide membership database.
• Assisted financial director with all aspects of accounts receivable and payable.
• Processed all credit card transactions and contributors donations.

Long Island, NY

• Self-started and successfully established a large clientele throughout the Long Island region, providing compassionate full-service grooming needs for dogs, cats and the occasional ferret.

Commack, NY

Managed and implemented all duties of the high volume Grooming Department in a well-established dog and cat boarding facility that has been in existence for over 75 years.