Jill Jackson

Jill Jackson Email and Phone Number

Implementation Product Owner
Jill Jackson's Location
Denver Metropolitan Area, United States
Jill Jackson's Contact Details

Jill Jackson personal email

n/a
About Jill Jackson

With 20+ years of Customer Service, Success & Support coupled with Management and Leadership experience I have fine-tuned my innate ability to read people and bring out their natural individual aptitudes on a team level. My effective troubleshooting, problem solving, and disaster recovery skills have served me well in high stress situations. A reputation for getting things done has been integral to building strong and loyal relationships, while being a decisive team leader capable of working autonomously and within a collaborative team environment. My past success with entrepreneurial endeavors defines my highly self-disciplined and motivated nature. On paper my career path outlines a diverse journey, all of which contribute to my success. Skills I gained from starting my own business in my early 20’s as a Professional Dog (cat, and on occasion, ferret) Groomer help me daily. I can see the broader picture and exercise patience that may not come as easily to those who have spent their entire career in a corporate environment. I value my skills in customer service, management, team building, event planning, trouble shooting, and negotiating. I thrive in a rapid growth environment where I can marry my entrepreneurial spirit with my other skills and own every aspect of my job.

Jill Jackson's Current Company Details

Implementation Product Owner
Jill Jackson Work Experience Details
  • Anchor Network Solutions, Inc.
    Office Administrator
    Anchor Network Solutions, Inc. Apr 2017 - Oct 2021
    Greater Denver Area
    My responsibilities span several departments including Human Resources, Accounting, Procurement, and Office Management. In 2019 Anchor adopted EOS. • Human Resources: Benefits administration and payroll via Payroll Experts HCM, 401k Administrator, EE onboard/offboard, built and maintain EE Handbook, assist Leadership Team as liaison with HR support companies and employment attorney to ensure compliance, keep pulse on morale. Constant vigilance to protect Anchor while also protecting our valuable Employees. • Finance: AP/AR, client invoicing, scrub and prepare P&L as part of financial review, reconcile bank and credit card accounts, monitor credit card balances and pay, reconcile vendor invoices and pay, update budget tracking at both department and company level. Implemented and maintained Connect Booster payment portal.• Procurement: Worked with procurement technician within the procurement workflow• Office Administration: Worked with internal teams for client onboard/offboard, maintenance of Autotask ticketing system and CRM, publish monthly newsletter and write EE Spotlight articles, oversee office supplies, never ran out of Dunkin Donuts coffee, maintain vendor relations, event planning, office mom.
  • Training Camp
    Vice President Of Operations & Customer Service
    Training Camp Sep 2003 - Aug 2015
    Denver, Co
    Managed Operations and the Customer Service teams for the recognized leader in accelerated learning courses with education centers across the nation. Responsibilities include:• Expert at trouble shooting and damage control in high stress situations. Often worked nights and weekends when my amazing, hardworking team required support.• Hired/fired, trained and managed remote Customer Service Specialist (CSS) team. • Co-wrote and edited Operations Manual.• Planned and oversaw an average of 450 meetings (classes) per year in accordance with the budget by developing and maintaining relationships with Hotels, Conference Centers and Education Partners.• Helped build, support, and oversee Training Camp’s Enterprise Division whose purpose is to build classes around the specific needs of our corporate and military clients.• Developed and standardized many of the policies used to meet and exceed the highest levels of customer service and satisfaction in order to maintain positive relationships with new students as well as alumni.
  • Mccarthy Market Research (Mmr)/Rsr Capital Management
    Head Trader, Supervisor, Client Administrator
    Mccarthy Market Research (Mmr)/Rsr Capital Management Feb 2000 - Jun 2003
    Huntington, Ny
    Managed a staff of eight to coordinate all trading, training and staffing issues and office functions for a mutual fund timing company with more than $350 million in assets. • Coordinated all Human Resource needs for staff. • Primary contact for brokerage firms, trust and mutual fund companies on behalf of Managing Partners. • Oversaw all client service and retention needs via heavy phone and email contact.• Analyzed and entered trading data.• Prepared quarterly performance and billing statements.
  • Citizens Campaign For The Environment
    Office Manager, Director Assistant
    Citizens Campaign For The Environment Oct 1996 - Feb 2000
    Farmingdale, Ny
    Managed heavy phone recruiting and interview scheduling to build an effective public education staff for New York’s largest non-profit grassroots environmental lobby organization working on public health and natural resource protection issues.• Maintained statewide membership database. • Assisted financial director with all aspects of accounts receivable and payable.• Processed all credit card transactions and contributors donations.
  • Jill’S Mobile Dog Grooming
    Entrepreneur
    Jill’S Mobile Dog Grooming Jan 1991 - Jan 2000
    Long Island, Ny
    • Self-started and successfully established a large clientele throughout the Long Island region, providing compassionate full-service grooming needs for dogs, cats and the occasional ferret.
  • Fonab Kennels
    Certified Groomer
    Fonab Kennels 1989 - 1991
    Commack, Ny
    Managed and implemented all duties of the high volume Grooming Department in a well-established dog and cat boarding facility that has been in existence for over 75 years.

Jill Jackson Skills

Team Leadership Customer Service Training Management Leadership Strategic Planning Team Building Program Management Security Microsoft Office Networking Crm System Administration Customer Relationship Management Social Media Event Management Event Planning

Frequently Asked Questions about Jill Jackson

What is Jill Jackson's role at the current company?

Jill Jackson's current role is Implementation Product Owner.

What is Jill Jackson's email address?

Jill Jackson's email address is jj****@****amp.com

What are some of Jill Jackson's interests?

Jill Jackson has interest in Animal Welfare, Children, Environment, Health.

What skills is Jill Jackson known for?

Jill Jackson has skills like Team Leadership, Customer Service, Training, Management, Leadership, Strategic Planning, Team Building, Program Management, Security, Microsoft Office, Networking, Crm.

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