Jill Wiseman

Jill Wiseman Email and Phone Number

Senior Program Manager, Enterprise Payments @ American Express
New York, NY, US
Jill Wiseman's Location
New York, New York, United States, United States
About Jill Wiseman

I blend operational agility, rigor and a sense of humor to lead teams and projects to collaborative success across a broad range of functions including product management, product marketing, partner and client management and customer experience.Areas include: fast-growth technology, consumer financial services and B2B Saas Open to contract, contract-to-perm, full-time*B2B product management: designing and delivering optimized customer journeys for SME loan products. *B2C product marketing: lifecycle marketing (acquisition, onboarding, usage, attrition/retention), new product development and customer experience.*B2B product marketing: go-to-market and commercialization, demand generation, sales enablement and channel marketing*Team leadership (building and leading high performing teams). Highly effective in matrixed organizations. Specialties: Fast-growth technologyStartup, Entrepreneurial VenturesGlobal LeadershipBrand Management, Strategy and ImplementationPublic RelationsCustomer Retention & Loyalty MarketingProduct MarketingDirect MarketingIntegrated MarketingLifecycle MarketingJill.K.Wiseman@gmail.com

Jill Wiseman's Current Company Details
American Express

American Express

View
Senior Program Manager, Enterprise Payments
New York, NY, US
Employees:
79797
Jill Wiseman Work Experience Details
  • American Express
    Senior Program Manager, Enterprise Payments
    American Express
    New York, Ny, Us
  • Independent Consult
    Digital Product Management (Business Financing Consultant)
    Independent Consult
    New York, Ny, Us
  • Pinnacle Brands Consulting
    Digital Product Management (Business Financing Consultant)
    Pinnacle Brands Consulting Feb 2018 - Present
    Industry: Financial Services/BankProduct management for marquis small business financing product. Delivering product enhancements aligned with strategic roadmap.Small Business Financial Inclusion Product Management: provide under-represented business owners with access to affordable capital. Embedding diversity and inclusion insights into business products to champion and deliver financial equity.Member of matrixed team responsible for the integration of a fintech acquisition. Executed and accelerated Paycheck Protection Program servicing strategy and delivery under rigorous timelines. Focused on maintaining alignment with fast-changing SBA requirements and monitored competitive landscape.Uplifted SME term loan UX by integrating digital banking verification aimed at speeding up time to funding.Led transformational project to develop white label customer journey for SME term loan, including go-to-market strategy, end-to-end digital journey, partner and stakeholder management, and risk controls.Created and distributed industry vertical playbooks - actionable market insights, industry trends, market research, talk tracks, value calculators and value stories - to drive B2B spend.Executed partner and client sell-in for new Corporate Card benefit.
  • Pinnacle Brands Consulting
    Principle
    Pinnacle Brands Consulting May 2010 - Present
    PinnacleBrands provides marketing strategy and implementation consulting services. Practice includes: Marketing capability development, customer management, customer centricity, digital, loyalty marketing and direct marketing.*Digital marketing and sales for Small Businesses and Non Profits*Digital B2B marketing training*Business plan development
  • Taproot Foundation
    Probono Consultant
    Taproot Foundation Jan 2017 - Dec 2017
    San Francisco, California, Us
  • First Data Corporation
    Director, Product Marketing
    First Data Corporation Mar 2015 - Feb 2016
    Brookfield, Wisc., Us
    B2B product and channel marketing for cybersecurity (TransArmor), fraud and payment processing product suites. Craft and deliver go-to-market strategies to attain annual financial plans. Includes product and competitive positioning, lead generation/nurturing and sales enablement tools.
  • Znap From Mpayme (Acquired By Powa Technologies)
    Vp Marketing North America
    Znap From Mpayme (Acquired By Powa Technologies) Nov 2013 - Jul 2014
    Wan Chai, Hk
    VP Marketing North America MPayMe, a fast-growth global mobile technology company, that offers ZNAP (a mobile payments and marketing platform.) Acquired by Powa Technologies.Lead generation to build sales pipeline. Leveraged digital and content strategy to drive brand awareness and engage prospects. Channel marketing to build consumer adoption. Jumpstarted PR coverage to raise brand profile through the use of press, thought leadership, bylines and coverage.
  • National Association Of Professional Women (Acquired By Professional Diversity Network, Inc.)
    Interim Vice President Marketing
    National Association Of Professional Women (Acquired By Professional Diversity Network, Inc.) Feb 2013 - Oct 2013
    For-profit privately held membership organization of 600,000 members and 300 local chapters that serves women entrepreneurs with networking tools, education resources and marketing services to help them achieve success. www.napw.com Drove increased member engagement and nurture leads to membership sales. Crafted integrated marketing strategy, which included celebrity spokesperson, PR, sponsorships and branded experiences.
  • Metlife
    Chief Of Staff For Head Of Marketing
    Metlife Mar 2011 - Jan 2012
    New York, Ny, Us
    Strategic leadership for a department of marketing professionals who are accountable for media, sponsorship, technology and production. Drive department operations, manage execution of CMO priorities, communication strategy, employee engagement and marketing capability development.
  • American Express
    Director
    American Express Oct 2007 - May 2010
    New York, Ny, Us
    Manage Worldwide Brand Strategy implementation. Grow marketing capabilities to drive results and build brand value. Monitor Global Customer Experience
  • American Express
    Senior Product Manager, Consumer Marketing
    American Express Jun 2004 - Oct 2007
    New York, Ny, Us
    Product manager on Costco Cobrand Credit Card Portfolio responsible for Branding, Customer Experience Strategy, Loyalty Marketing and Product Development
  • American Express
    Senior Manager ­ Card Platform Strategy
    American Express Jan 2001 - Jun 2004
    New York, Ny, Us
    Built and led an Internal Consulting team to analyze impacts and remediation on long-term business strategies related to a change in card processing infrastructure.
  • American Express
    Senior Manager, Membership Rewards
    American Express Jun 1997 - Jan 2001
    New York, Ny, Us
    Program manager of Membership Rewards Bonus Points program to provide turnkey platform for acquisition and loyalty marketing campaigns.Developed and executed online product development strategy to launch Membership Rewards Online Redemption. Created and implemented related marketing strategy to announce launch and activate users.
  • American Express
    Senior Manager ­ Small Business Services
    American Express Jun 1996 - Jun 1997
    New York, Ny, Us
    Created and launched Small Business Services' initial foray into CRM by formulating the new Cardmember Loyalty strategy, including launching the First Year Renewal program.
  • American Express
    Manager, Consumer Travel Network
    American Express Jan 1994 - May 1996
    New York, Ny, Us
    Conceptualized, launched and sold the Small Business Travel product. Successfully created a new, low-cost acquisition channel in the small business travel market.
  • American Express
    Multinational Account Manager ­ Corporate Services
    American Express Jan 1990 - Jan 1994
    New York, Ny, Us
    Retained and expanded corporate relationship with key Global client through business travel sales and corporate card implementations. Improved customer satisfaction of users of the business travel and corporate card program.

Jill Wiseman Skills

Integrated Marketing Strategy Digital Marketing Marketing Strategy Brand Management Product Marketing Direct Marketing Management Crm Product Development Leadership Cross Functional Team Leadership Product Management Loyalty Marketing Entrepreneurship B2b Customer Relationship Management Strategic Communications Business Strategy Public Relations Customer Marketing Creative Direction Program Management Multi Channel Marketing Employee Engagement Customer Lifecycle Management Customer Satisfaction Negotiation Strategic Thinking Business Planning Business To Business Customer Centricity Six Sigma Leadership Development

Jill Wiseman Education Details

  • Nyu Stern School Of Business
    Nyu Stern School Of Business
    Marketing And International Business
  • Binghamton University
    Binghamton University
    English

Frequently Asked Questions about Jill Wiseman

What company does Jill Wiseman work for?

Jill Wiseman works for American Express

What is Jill Wiseman's role at the current company?

Jill Wiseman's current role is Senior Program Manager, Enterprise Payments.

What is Jill Wiseman's email address?

Jill Wiseman's email address is ji****@****ata.com

What is Jill Wiseman's direct phone number?

Jill Wiseman's direct phone number is +134787*****

What schools did Jill Wiseman attend?

Jill Wiseman attended Nyu Stern School Of Business, Binghamton University.

What skills is Jill Wiseman known for?

Jill Wiseman has skills like Integrated Marketing, Strategy, Digital Marketing, Marketing Strategy, Brand Management, Product Marketing, Direct Marketing, Management, Crm, Product Development, Leadership, Cross Functional Team Leadership.

Who are Jill Wiseman's colleagues?

Jill Wiseman's colleagues are Jeff Metcalfe, Bushra Mehjabin, Caroline Marks, Angela Chen, Qaisar Hameed, Amit Raj, Neha Dandona.

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