Jill Maher Email & Phone Number

Milwaukee, Wisconsin, United States

• Collaborate across the organization to develop consumer-facing thought leadership that compels action• Cultivate relationships with top-level subject matter experts to identify stories and produce content that aligns to the company's philosophy• As a power user of artificial intelligence, refine prompt writing skills and encourage teammates' use through demos

Milwaukee, Wisconsin, United States

• Create communications that shape the client experience and reinforce our fabulous brand, ultimately making it easier for clients to work with us• Collaborate with colleagues across the company on significant client apologies to minimize impact to sales force and customers

Greater Milwaukee Area

• Interview local politicians, influencers, and business owners to develop accurate, creative stories• Promote my non-fiction book, "Milwaukee County's Oak Leaf Trail: A History" (History Press, 2019) including a live TV appearanceCurrent clients include The Bay View Compass (Milwaukee's best little newspaper, circulation is 15,000). Past clients include The Wisconsin Jewish Chronicle (serving the Wisconsin Jewish community since 1921, circulation is 12,000).

Greater Milwaukee Area

• Developed and directed strategies for communicating with employees, students, and social media followers while serving as internal communications expert• Enhanced the organization’s reputation through high-quality communication campaigns about changes (such as technology upgrades or personnel changes) and events (such as all-employee meetings)• Created compelling organizational change management strategies using proven methodology, then implements change management communications that drive awareness, enthusiasm, and adoption• Ensured that messaging across centralized communications channels (Office of the President emails, digital news digest, intranet, hallway digital displays, webinars, and presentation decks) throughout geographic locations is consistent, intentional, and persuasive• During crises, worked closely with Chief Marketing Officer, Public Safety representatives and public relations colleagues to provide accurate, quick-turnaround messages• Supervised employees and managed outside resources to ensure project success• Demonstrated leadership across the enterprise as co-founder of employee resource group• Navigated a fast-paced, demanding environment, relying on strong organizational and time management skills

Greater Milwaukee Area

• Developed the key messaging, product positioning, and launch strategies for omni-channel campaigns reaching 7,000 financial representatives nationwide – and right-sized those strategies• Ensured an outstanding audience experience on new campaigns, including one of the fastest-to-market product launches• Contributed to consistently achieving (or exceeding!) ambitious monthly and yearly sales goals• Led collaboration among product experts, legal, compliance, marketing, and corporate communications departments to meet regulatory requirements yet keep content compelling• Created message platforms, presentation decks, podcast segments, and videos while monitoring metrics to assess effectiveness• Advised executives on opinion columns and presentations to heighten impact• Selected for elite leadership development program

Greater Milwaukee Area

While onsite at Northwestern Mutual through Genesis 10:September 2013 - July 2014Led communications on fast-paced product launches to generate enthusiasm and increase salesAudited over 200 marketing materials to find redundanciesSeptember 2007- July 2013Deepened audience connections through internal social media and leader profilesImplemented process improvements to streamline publishing cycle

While onsite at Northwestern Mutual:• Managed information security awareness campaign for 14,000 computer users – achieved 4% increase in annual awareness survey• Directed contract writer, graphic designers, and other professionals to ensure high-quality, timely delivery of a multi-faceted communications campaign• Interacted with senior leadership to report progress and determine strategy• Trained over 350 local administrators before software deployments• Reached nationwide audience via live web-based training• Collaborated with subject matter experts to document 105 technical procedures

• Performed stakeholder analyses and assessed impacts on organization strategy for government clients – conducted over 60 interviews with subject matter experts• Led cutting-edge project on organizational leadership and use of the information domain, suggesting new opportunities for the organization• Managed editorial team for internal newsletter (Won award for Internet policy contributions)• Held Department of Defense security clearance at the Top Secret level

B.S., Scientific And Technical Writing

Activities and Societies: Study abroad at University of Amsterdam, Novice rowing team member, Golden Key National Honor Society

Master'S, Public Policy

Activities and Societies: Merit scholarship recipient• Completed statistical (logit) analysis of internet use based on U.S. census data.