Jill Maher Email & Phone Number

Milwaukee, Wisconsin, United States

• Collaborate across the organization to develop consumer-facing thought leadership that compels action
• Cultivate relationships with top-level subject matter experts to identify stories and produce content that aligns to the company's philosophy
• As a power user of artificial intelligence, refine prompt writing skills and encourage teammates' use through demos

Milwaukee, Wisconsin, United States

• Create communications that shape the client experience and reinforce our fabulous brand, ultimately making it easier for clients to work with us
• Collaborate with colleagues across the company on significant client apologies to minimize impact to sales force and customers

Greater Milwaukee Area

• Interview local politicians, influencers, and business owners to develop accurate, creative stories
• Promote my non-fiction book, "Milwaukee County's Oak Leaf Trail: A History" (History Press, 2019) including a live TV appearanceCurrent clients include The Bay View Compass (Milwaukee's best little newspaper.

Greater Milwaukee Area

• Developed and directed strategies for communicating with employees, students, and social media followers while serving as internal communications expert
• Enhanced the organization’s reputation through high-quality communication campaigns about changes (such as technology upgrades or personnel changes) and events (such as all-employee meetings)
• Created compelling organizational change management strategies using proven methodology, then implements change management communications that drive awareness, enthusiasm, and adoption
• Ensured that messaging across centralized communications channels (Office of the President emails, digital news digest, intranet, hallway digital displays, webinars, and presentation decks) throughout geographic.
• During crises, worked closely with Chief Marketing Officer, Public Safety representatives and public relations colleagues to provide accurate, quick-turnaround messages
• Supervised employees and managed outside resources to ensure project success

Greater Milwaukee Area

• Developed the key messaging, product positioning, and launch strategies for omni-channel campaigns reaching 7,000 financial representatives nationwide – and right-sized those strategies
• Ensured an outstanding audience experience on new campaigns, including one of the fastest-to-market product launches
• Contributed to consistently achieving (or exceeding!) ambitious monthly and yearly sales goals
• Led collaboration among product experts, legal, compliance, marketing, and corporate communications departments to meet regulatory requirements yet keep content compelling
• Created message platforms, presentation decks, podcast segments, and videos while monitoring metrics to assess effectiveness
• Advised executives on opinion columns and presentations to heighten impact

Greater Milwaukee Area

While onsite at Northwestern Mutual through Genesis 10:September 2013 - July 2014Led communications on fast-paced product launches to generate enthusiasm and increase salesAudited over 200 marketing materials to find redundanciesSeptember 2007- July 2013Deepened audience connections through internal social media and leader profilesImplemented process.

• While onsite at Northwestern Mutual:
• Managed information security awareness campaign for 14,000 computer users – achieved 4% increase in annual awareness survey
• Directed contract writer, graphic designers, and other professionals to ensure high-quality, timely delivery of a multi-faceted communications campaign
• Interacted with senior leadership to report progress and determine strategy
• Trained over 350 local administrators before software deployments
• Reached nationwide audience via live web-based training

• Performed stakeholder analyses and assessed impacts on organization strategy for government clients – conducted over 60 interviews with subject matter experts
• Led cutting-edge project on organizational leadership and use of the information domain, suggesting new opportunities for the organization
• Managed editorial team for internal newsletter (Won award for Internet policy contributions)
• Held Department of Defense security clearance at the Top Secret level

B.S., Scientific And Technical Writing

Activities and Societies: Study abroad at University of Amsterdam, Novice rowing team member, Golden Key National Honor Society

Master'S, Public Policy

Activities and Societies: Merit scholarship recipient• Completed statistical (logit) analysis of internet use based on U.S. census data.