Following my prior success as the company’s manager of Sales Training & Development, I was promoted. My responsibilities include overseeing the strategy, design, and execution for learning programs, processes, and tools for LifeScan, the Americas, sales teams.Projects include developing people manager coaching capabilities, implementing new sales process and sales strategy, certifying teams on selling digital solutions, engaging account managers through an innovative learning platform, creating the first formal onboarding program for account managers on payer and channel development teams (inclusive of government/commercial health plans, retail, wholesale, and mail-order businesses); developing a strong sales talent pipeline as the lead manager/trainer of college new-hires; and assisting with new product and sales training strategies/delivery.

I was charged with identifying/prioritizing skill development needs of nationwide and international sales forces and creating training programs to meet those needs by working closely with SMEs, instructional designers, and vendors. I developed and implemented core competencies and career pathways; facilitated training workshops for new hires, national sales meetings, and ad hoc requests; and continually reviewed all training content and tools to ensure relevancy and effectiveness. KEY RESULTS:► Training Leadership: I facilitated high-impact sales, product, and leadership training for hundreds of employees that consistently earned high ratings from participants for the quality, value, and applicability of instruction. ► Knowledge & Skills Development: I boosted knowledge and skills of the workforce by leading training programs covering diverse topics such as:➝ Strategic, Consultative Selling | Systems & Product Training ➝ Medicare Reimbursement | Forecasting & Data Analysis ➝ Development & Performance Plans | Business Planning➝ Physician & Pharmacy Sales Calls | Presentation Skills ➝ Sales Leadership Development► Career Pathways: I shaped competencies and career pathways content for all sales forces in the U.S., resulting in an 11-point increase in the talent development credo metric from 2012 to 2013.► Blended Learning: I maximized learner engagement while saving $160K+ annually by introducing new webinars, virtual classrooms, CBT sessions, and other eLearning initiatives. ► Awarded Recognition: I was honored as “All Star of the Month” by Sales Operations for developing sales competency/assessment tools and eLearning modules for a 400-member sales force that resulted in a more engaged, accountable, and effective sales organization. ► Other Initiatives: I planned and coordinated successful national sales meetings, comprehensive on boarding programs, and acclaimed new-hire training for emerging markets in Asia.

Prior to transitioning into corporate training, I advanced through a series of sales and marketing roles at J&J/LifeScan, culminating in my selection as corporate account manager. I negotiated and secured contracts with large hospital systems and group purchasing organizations (GPOs); sold institutional blood glucose monitoring systems, integrated software, and other medical devices/disposables; and built relationships with key accounts.KEY RESULTS:► Quota-Surpassing Results: I delivered $8M in sales and achieved 225% of my GPO sales goal. I also won a national sales contest for the most wireless data kits sold.► New & Renewal Business Wins: I averted the threatened loss of a key account due to product performance issues to retain this $50M annual business, prevented an RFP in a top integrated delivery network; converted 12 competitive accounts; and secured a $1M, 5-year contract with a major county government account.

I created marketing strategy and collateral to support field sales, national sales meetings, and new product launches; handled assorted customer relationship management projects/initiatives; and served as program lead on OneTouch.com customer-facing website.KEY RESULTS:► Award-Winning CLM Pilot: I built and launched an award-winning closed-loop marketing (CLM) pilot that lowered costs ($700K in first-year savings) while increasing physician engagement.► Curriculum Development: I created the first patient onboarding curriculum that increased customer activation/retention by 28% and testing frequency by 25%.► Marketing Campaigns: I led marketing campaigns featuring celebrity talent that increased market share by 6.7% in one quarter, and I more than quadrupled coupon redemption rates (from 3% to 16%) through voice-of-the-customer (VOC) and automation strategies.

As regional business manager, I managed and developed a 10-member sales force, led the team through both personal and business challenges due to the chaos created by Hurricane Katrina; and grew health care professional share by 28.2% within two years.

Throughout my field sales career selling medical devices/disposables, I exceeded annual goals year over year by up to 110%, consistently ranked in the Top 20 out of 200 for sales production, and routinely outpaced the national average in share growth (up to 24% annually) and total dollar growth (up to 8% annually). I won national sales contests and was inducted into the President’s Circle of Excellence for outstanding revenue generation and account acquisition/retention.