Jill Mullens Email & Phone Number

Fishers, Indiana, Us

We provide Fractional, Interim HR Leadership, and project-based HR to unlock the next generation of HR necessary to build, scale, and sustain a positive and productive future of work. Our team of experts come alongside clients as a coach, solution architects, and/or supplemental resources based on those needs and priorities. We have a proven history in organizations scaling and transforming, private equity baked organizations with primary industry knowledge in the professional services, life sciences, tech, real estate, construction and home services, and manufacturing and logistic sectors.

Indianapolis, Indiana, Us

• Rolled out first employee handbook including the addition of volunteer time off, bereavement pay, parental leave and personal leave of absence• Launched employee engagement survey, shared aggregate results, and created Employee Action Group• Initiated “Wellness Thursdays” as part of Employee Action Group feedback with classes/outside experts, special interest groups, and self-paced activities• Rolled out simple goal creation, mid-year, and year end check-in process• Partnered with design and print company to create visual representation of vision, mission, values and quality policy throughout the office• Maintained the EE only cost for all medical plans, no increase for dental/vision, added company paid STD/LTD/Educational Assistance and true 1x/annual life insurance

Washington D.C. Metro Area, Us

• Transitioned 4 entities from 2 PEOs to a single user-friendly platform with Paylocity; estimated cost savings of 50% • Created reviews based on behaviors associated with company core values, compensation management for merit increases and introduced journaling for 1x1s and impressions for recognition of employees via Paylocity • Created Paylocity workflows for employee and payroll changes that flow from HR to finance• Developed new HR team structure to support the business and transition to in-house HR services; hired HR intern into HR Generalist role• Created economies of scale based on combined size and brought all entities together onto one set of plan options limiting disruption to current coverage and costs for both employees and company; ~10% savings across benefit plans• Set up HSA, FSA and COBRA administration through Paylocity for coordination of benefits and ease of employee use; matched lowest rates of competing vendors• Established FML/STD leave management services with CIGNA to support the coordination of benefits for short-term disability claims and family medical leaves• Partnered with CFO to transition from a multi-employer plan to a pooled-employer plan with Transamerica; continue to shepherd the 401k loan, withdrawal, distribution, rollover and general communication with employees• Harmonized policies and created one family of company’s handbook for all employee• Ensured completion of ACA reporting, EEO-1 reporting and all required HR reporting• Set up PosterGuard for federal/state posting for all physical locations and electronic posters for all remote employees• Partnered with CFO to finalize new Worker’s Compensation vendor and transition EPLI to existing vendor for all 4 companies• Began using Paylocity community to post announcements, celebrate birthdays and work anniversaries and spotlighting teams/employee of the month/top collectors• Started life events to celebrate weddings and births as well as memorialize loved ones

Indianapolis, Indiana, Us

• Standardized the recruitment process for all positions from before posting in JobScore to onboarding • Developed performance review centered around 4 company core values identifying behavioral indicators to measure success and feedback on what to start, stop or continue• Implemented AskNicely for tracking and measuring employee engagement through eNPS • Created a new manager training guide including hiring, onboarding, payroll, feedback and performance• Partnered with managers to develop and deliver coaching and performance improvement plans• Supervised HR Partner responsible for systems, benefits and compensation

Indianapolis, Indiana, Us

• Established 7 external recruiter relationships; negotiated 20% fee and net 30 day terms• Streamlined onboarding for new hires; created checkpoints and touchpoints starting at offer acceptance• Rolled out Reflektive platform for real-time feedback and goal tracking; provided manager training on leading effective 1x1s• Established vendor relationship with Navex and implemented online respectful workplace training• Provided guidance to 10 member Healthx Employee Activity Team (HEAT) on companywide events

Indianapolis, In, Us

Indianapolis, In, Us

• Joined Kite at the close of a merger doubling the company in size in terms of number of properties, states and people• Spearheaded 15 member Community Commitment Committee determining, awarding and implementing the charitable giving of the organization including donation drives and volunteer opportunities • Sourced candidates using LinkedIn Recruiter and partnering with external recruiters; tracked applicants using Salesforce and onboarded all new hires• Managed benefit enrollments, changes and terminations; coordinated reporting and tracking requirements in compliance with ACA• Coordinated payroll changes and managed HR side of Paycor in concert with Payroll Manager• Gathered and reported data for yearly 401k censuses, salary surveys and other required reporting• Rolled out a new performance review, goal tracking and real-time feedback platform; provided training and follow up how-to demonstrations-gathered positive feedback across the organization• Established an internship program including meetings with C-level team, intern lunches, midpoint review, exit interview/resume preparation; collaborated with various departments to create joint projects for interns • Initiated a 2 week email check in, 3 week email check in and 30 day coffee and conversation with all new hires to gather feedback and increase engagement • Created 7 and maintained all 15 department SOPs; participated in 2 internal audits• Partnered with IT to automate network and system access process for new hires, changes and terminations; eliminated use of paper and gained ability to track/audit process• Developed a compliance calendar to schedule and track required activities on a monthly, yearly and as needed basisopportunities • Organized lunch and learns and other programs to provide education around financial, emotional and physical wellness• Developed safety program and ensure maintenance team completes yearly training

West Lafayette, In, Us

• Led strategic initiative of engaging students in professional development through internal and external resources and services as part of 3-5year strategic plan • Developed content and facilitated sessions for required career and leadership development course for 200 Master’s students• Counseled and coached students on career and professional development around 14 leadership competencies through self/360 assessment• Devised and drove onboarding process for 200 incoming students ensuring career readiness success metrics achieved using limited resources• Partnered with alumni relations and student government to facilitate day and week long career treks to enhance student knowledge of functions, companies and industries• Supervised Assistant Director responsible for student job search system management, placement statistics reporting, graduate assistant projects and undergraduate student support staff• Interviewed and presented to prospective students during campus visits and special events• Created and managed Krannert Professional Development Network LinkedIn Group of over 1,200 members

West Lafayette, In, Us

•Created a Krannert Conversation Partner Program pairing domestic and international students for the purpose of networking, culture and language development•Developed annual “Doing Business in the U.S.” trips in collaboration with students, staff and alumni in providing international students opportunities to explore business in the U.S.•Planned and engaged students in networking activities including alumni socials, tailgates and career fairs •Tracked, calculated, and reported MBA placement statistics in regulation with MBACSC standards•Participated in weekly admissions committee meetings and served as primary KPDC interviewer for prospective students•Presented resume and networking workshops to the Civil Engineering Graduate Student Advisory Council and Science and Engineering Business Club at Purdue University

Shawnee Mission, Ks, Us

•Implemented recruitment practices and standards emulated by other divisions in the Midwest region•Sourced, scheduled and tracked candidates; generated weekly reports for Regional VP on number of 1st, 2nd and 3rd interviews scheduled/held, LIMRA assessments administered and hiring packets submitted •Examined advisor licensing process; created tracking process to improve success and retention•Built and maintained relationships with universities and attended career fairs•Developed and managed internship program•Planned prospective client events with independent advisors and all office events

• Identified and prepared ten students to attend 2year post-secondary education program including checklists and correspondence with parents• Solidified summer internships for students matching skill sets and interest • Researched and initiated partnerships with both educational and business organizations• Developed options for future sustainability

• Sought out by former VP, Catering for Crystal Food Service to consult on recruiting and staffing in preparation for special events catering during racing season

Human Resource Generalist •Promoted to newly created position to reduce overtime and temporary labor usage•Managed payroll, worker’s compensation, OSHA compliance and benefits administration•Created and continued to maintain a temporary database of up to 200 employees for weekly staffing•Coordinated on-site staffing for special events: Indianapolis 500, Formula One, Allstate 400 and RCA Tennis•Solved recruiting needs at the unit level via career fairs, college fairs and postings, online and print advertisements, referrals and transfers•Developed HR checklist for facilitation of new unit openings•Negotiated uniform ordering procedures and disbursement including invoice managementEvent Services Manager • Managed food service employees to ensure guest satisfaction•Served as concierge for historical Union Station and single point of contact for catering clients

Master Of Business Administration (Mba), Entrepreneurship And Social Entrepreneurship

Bachelor Of Science (Bs), Hospitality And Tourism Management (Htm)