Jill Mullerleile Email & Phone Number

Greater Minneapolis-St. Paul Area

- Directly manage 67 full time employees who support 12 clinics, 60physicians and 40 APPs- Interview, hire and train all full time employees within the Medical Records,Switchboard and Centralized Scheduling divisions- Spearheaded development and continue to facilitate all Minnesota Oncologyemployee HIPA A policy training- Led corporate re organization to create remote workspaces, and cultivate avirtual work environment, for employees during the COVID 19 epidemic- Working cross functionally with ou r legal team to create an internaldestruction policy, eliminating an outside storage vendor, saving thecompany $125k annually- Assisted in Roll outs:o Athena ID X Practice Management Systemo Five9’s/Tetra Phone Systemo IKM Electronic Medical Recordso I-queue Chemotherapy scheduling templateo Relatient Reminder call system & E Registrationo Remote Ops Rolled out and continue to manage outside vendor Navigating Care Patient Portal

Greater Minneapolis-St. Paul Area

- Oversee payroll and time off for 59 employees.- Create policies and procedures for the department.- Implement meaningful use procedures.- Develop and launch HIPA A policy and procedure.

Greater Minneapolis-St. Paul Area

- Oversee payroll and time off for 59 employees.- Create policies and procedures for the department.- Implement meaningful use procedures.- Develop and launch HIPA A policy and procedure.

Greater Minneapolis-St. Paul Area

- Distribute job duties amongst the Medical Records and Scanning Team.- Co ordinate monthly staff meetings for Centralized Services.- Schedule and facilitate outside audits.- Created and implemented the New Patient Chart Prep program.- Oversee the training of new employees.- Review time off requests and manage time off calendar.- Trouble shooting employees computer/system issues and generating a ticket with the help desk when needed.- Assist with condensing document storage to one main vendor.- Problem solve with internal customers, external customers and employees.- Back up Centralized Services Manager.

Greater Minneapolis-St. Paul Area

- Preparing patients charts and lab draws for upcoming appointments- Receiving and handling incoming calls for the Medical Records Departmentfrom patients, Physicians, nurses and other Healthcare facilities.- Archiving and retrieving patient’s charts from off sight storage facility.- Filling non billable ROI requests and forwarding billable ROI’s to the copy service.- Scanning and attaching of medical records.

Greater Minneapolis-St. Paul Area

- Distributed funds to members from their Flex Spending and Daycare Accounts.- Filed and organized incoming requests.- Answered multiple line phones from members pertaining to their Flex accounts.- Assisted Accounts Manager with balancing incoming and outgoing

Greater Minneapolis-St. Paul Area

- Travel to other Allina Hospital/Clinics as needed to provide additional training and support with the ROI system and procedures.- Opened, sorted, routed and responded to incoming mail, faxes and phone calls.- Operated office equipment such as microfilm machines, personal computers, photocopiers, Fujitsu scanners, facsimile machines, voicemail systems, etc.- Maintained and updated filing, inventory, mailing, and database systems available in electronic systems.- Lead projects and assignment s as assigned by the department Director.- Investigated breaches and took proper steps to correct mistake.