Jill Nesbitt Email & Phone Number

Savannah, Ga, Us

Nashville Metropolitan Area

OptimizeDent.com // I provide technology project leadership with DSO expertise to dental group practices to quickly realize the benefits of technology investment.I have a unique background combining 15 years of managing a multi-specialty dental group practice with 5+ years leading customer success for a dental technology SaaS company and 2 years working with a specialty DSO. This combination of DSO’s, dentistry and technology provides dental group practices with consulting services that incorporate not just professional project management but also best practices in dental practice management. Today, I provide dental technology consulting services to group practices to increase their patient experience and EBITDA through adoption of new and existing technology. If you want to optimize or purchase dental software, here’s how I can help:Lead the rolloutYou can avoid hiring an FTE or pulling a team member away from their regular duties by bringing me in to lead the project. I lead the change management communication, create the project timeline tracker, determine success metrics for the pilot, plus document SOPs, coordinate training and manage the full office rollout. I also create slide decks for executive team presentations to boards and private equity to communicate the value and benefits.Assess workflowsIf you want a deep dive into the workflows of your support office and practices to find opportunities to drive EBITDA through dental software, I provide a thorough onsite assessment and share specific recommendations to increase efficiency and maximize value. Optimize Dentrix AscendIf you want to know that you are using the top value features which drive revenue and efficiency for your group, I provide a remote review of your Dentrix Ascend instance and provide a written report and presentation so you can discover how your offices are actually using this software compared to its full capabilities.

Https://Www.Dbiondemand.Com/

Equip your practice with the systems and tools needed to meet your mission and vision. Learn from experts who have consulted practices across the nation and gain the knowledge needed to run a successful dental business in 2021.

Revere Partners is the first independent venture capital fund for oral health. Investing in dental technology and scientific/clinical startup companies plus offering corporate services such as technology evaluation & pilot. I develop relationships and support our Limited Partner investors in the fund to onboard with AngelList and connect with our portfolio companies.

Greater Nashville Area, Tn

Strategic Customer Success Manager with 20+ years experience managing dental group practices, creating best practices for measurable outcomes and building relationships with owners/managers. • Considered the Dentrix Ascend expert to support growth of $3.7M+ book of DSO’s, including three national DSO’s each with over 100 locations• Maintained <1% churn and recognized by Henry Schein for outstanding leadership• Published in Dental Economics, Dentrix Magazine, Dr. Bicuspid and more for dental practice management• Created the Dentrix Ascend Profitability Coaching program and VIP Webinar series• Founder of the Customer Success article series inside Support.DentrixAscend.com publishing 20+ articles/videos providing workflow recommendations to achieve measurable outcomes with Dentrix Ascend“The most valuable thing Jill did was to first understand our way of doing things. She spent considerable amount of time understanding our requirements and when we converted over to Ascend, Jill was able to map each of our requirements to solutions within Ascend. At times, when found ourselves stuck, Jill was able to tap into different resources with Ascend and found an answer, which on our own , would have taken a long time. And as I said earlier, Jill’s onsite visits and then disciplined follow up phone calls were extremely important to our success.” – Sohail Shafi, Two Rivers“We adore the relationship we have built with you, Jill and the whole Ascend team as we transitioned under kind of ugly circumstances . . . Can I give you any more credit Jill, a big part of why we love Ascend is you and your devoted customer service to truly ensure client success. You are in it for the client and that has us hooked more than anything else. Sorry, you deserve a ton of credit here and I hope all your leaders know your value is immeasurable! Have a great night 😊 “ – Dr. Angela Dunn, Light Dental Studios

Through my coaching business, I work with leaders and managers to help individuals achieve measurable outcomes in their lives. I take the time to listen and understand unique goals and create plans to achieve success. My clients appreciate the authentic enthusiasm and 100% focus on them, so that they gain clarity on exactly what they want to create in their life and their work. Next, we collaborate to create a plan so that energy is quickly converted into action and successful execution. I recognize that work is one part of a balanced and fulfilled life, so I use specific strategies to identify and prioritize personal goals so that you can live the life you dream of right now!

San Antonio, Texas Area

I am part of a great team bringing a new paint can sealer product to market. Cheap and simple-to-use, this paint can sealer is 98% less than the closest competitor in the market - and it closes both gallon size and quart size paint cans with one tap from a hammer. As an extra bonus, it also has a slot to store your paint can opener key! To learn more: www.paintcansealer.com.

United States

Responsible for full service Dentrix Ascend conversions - completed for 5 offices across 3 statesCreated online dental staff training program for managers and new hires to support 225 employees across 5 statesPart of onboarding team for new acquisitions and primary trainer/support for managerCreated training resource website and multiple printed protocols to organize support materials

Mission 77 is my corporation name for my independent dental group practice management consulting firm. • Wrote a blog at www.dentalpracticecoaching.com providing recommendations to multi-site dental groups in order to achieve specific measurable outcomes• Offered an online dental staff training program to allow practices to hire for attitude and train the required skills including people/teamwork as well as role-specific tasks for front desk and clinical team members• Traveled onsite to multi-location groups to provide team coaching and one-on-one support to dentist owners and leaders• Achieved measurable results with clients in TN, AR and OH

I am serving as the COO for this four location dental group practice to organize business systems and implement my dental staff training levels program. Over this last year, we have hired and trained front desk & assistant team members and have developed team leaders throughout the offices. I also created an end of month measurement report to help the owner see the performance of each location. I am also in process of training the onsite Administrator with a specific training plan - he is doing a great job! I am working with this group part time - and as of Dec 2014, I'm open to another group practice client.

Tipp City, Oh

Privately-owned dental group practice with 7 dentists, 18 operatoriesAdministratorInitially joined the practice to set up a business infrastructure, then agreed to step up as office manager at the dentists' request. Created clear business systems for every piece of the practice and developed a leadership position for dentists and staff.• Evaluated, selected, learned and trained all staff on all new technologies including Dentrix, ScanX, PatientGallery, DemandForce, Yodle and voicemail system.• Manage all benefits, communication, compensation, advancement and performance for staff of 25 plus assist specialists with their assistants.• Coordinate communication, referrals, staff bonuses and recruiting for 7 dentists.• Create content and manage decisions, tracking and budget to maintain marketing programs to provide a minimum of 3:1 return on investment.• Run bi-annual Strategic Planning process to assess performance and goal set with top vendors, dentists, hygienists and EFDAs plus maintain calendar of goals to be proactive throughout the year.• Wrote 50 page application for Baldrige Criteria for Performance Excellence submitted to the Ohio Partnership for Excellence with practice recognized in 2001-2003, 2008-2009, 2012 • Resolved over 75% of all patient complaints over the last 5 years• Oversee website update and record marketing videos and patient testimonials hosted on YouTube and our practice website• Responsible for social media marketing and contribute weekly to practice blog, Facebook, YouTube, Linked In and Google Places

Responsible for creating the concept and content for the Center's website. Surveyed faculty, staff and Center advisory board members to write scripts for 3 videos featured on the site. Created overall layout of the website and provided page content.I also serve on the Advisory Board for the Center.

Responsible for internal and external marketing to support the international sales team in various markets (wastewater treatment, beverage, fish hatcheries, etc.).Established basic computer network to manage the customer database.

Mba

Acc - Associate Certified Coach, Executive Coaching

My clients today range from national DSO’s to emerging groups where I partner with the owner/leadership team to understand the strategic.

Ba, Spanish & International Business

Lived in Mexico for 1 month and Spain for 4 months)