Strategic Consulting, including business plan & sales strategy development.Back end service delivery for partner relocation companies.Business Development:• Establish relationships with new potential clients• Consult on both international and domestic relocation programs• Perform thorough needs analysis, policy review & development• Oversee timely and effective implementation and ongoing client satisfactionClient Management:• Policy development, program & process flow design, trends• Oversee financial services including expense management, gross-up & payroll collaboration, expense submittal, and overall flow of financial services

With over 13 years in the relocation industry, Jill Rappoport has a diverse background in mobility products and services with experience in new account development, strategic partnership, training and management.Jill was formerly the International Relocation Specialist and Corporate Trainer for Global Mobility Solutions (GMS) in Scottsdale, Arizona. In her role with GMS, Jill was responsible for staff development, process mapping, and developing and growing their International Relocation Department.In her current role as Talent Mobility Partner with One to One Relocation, Jill is responsible for client care, business development, supplier network management, service delivery models, strategic partnerships and growth.Roles:Business Development:• Establish relationships with new potential clients• Consult on both international and domestic relocation programs• Perform thorough needs analysis, policy review & development • Oversee timely and effective implementation and ongoing client satisfactionClient Management:• Policy development, program & process flow design, trends • Oversee financial services including expense management, gross-up & payroll collaboration, expense submittal, and overall flow of financial services• Perform Quarterly Business Reviews, Year-End Reviews, as desired by client• Problem resolution.To contact Jill to consult with you on your current relocation product, or for assistance with your candidate making a move, please email: jrappoport@onetoonerelo.com or call: 480-560-2249

Responsibilities include:Patient interviewNutritional counseling and education both 1 to 1 and in groupsNutritional AssessmentsRecommendations for nutritional supplementsCalculating tube feed formulas, rates, and making recommendationsIn charge of Nutrition at Risk patients with weekly reviewsPatient charting in Point Click CareCare PlanningDischarge PlanningMDS

Contract work for independent relocation firmsPolicy assessment with recommendations for process improvementDevelopment of external vendor relationships for client companiesExpense ManagementDevelopment of Marketing MaterialsCRM Database setups/configurations to manage full relocation process

International Relocation Coach

Development of training programWriting process and training manualsTraining new hiresContinuing education for current employeesDevelopment of database software enhancements

• Responsible for identifying, recruiting, training and maintaining a nationwide independent contractor network of approximately 200 consultants• Created necessary training materials to provide a comprehensive orientation to new consultants

• Reservation specialist for high volume, fast paced office with a client base of approximately 650,000 via the Internet and telephone• Promoted after 9 months to Senior Consultant of leisure travel department• Responsibilities included scheduling, training new hires, providing support for agents, customer service issues and writing orientation material• Developed strategies to reward superior performance and to resolve employee i• Responsible for client relationship management with the Airlines and other vendors• Assisted in reservation software enhancements