Jill Reilly Email & Phone Number

Carrollton, TX, US

I contributed to the Sales Enablement team in three key areas: business process improvement, content development and training, and software support/development.I served as an advocate for our Sales teams with the goal of removing barriers and making work easier. As a team, we work to find solutions that enable success for all departments for the mutual.

Dallas/Fort Worth Area

As the Sales Enablement Communication Specialist, my specific projects included:- Standard Operating Procedure development and maintenance, including consolodating processes from three separate sales teams.- Communication planning for transformational change initiatives.- Sales advocate and Subject Matter Expert.- Development and maintenance of online Help.

Supported internal and customer users of a home-grown collaboration and ordering platform:- Developed change management and training plan for launch of new tool- Created and maintaned detailed knowledge base, with instructions customized by user persona- Provided level one support via email, phone, and chat and worked closely with IT support to resolve.

As Programs Coordinator at the UT Dallas Career Center, I worked with faculty and staff across campus to develop and present meaningful career related programming to our students. It was my task to connect with student organizations and student leaders in order to find new opportunities for programming. In addition, I supported the Career Center with all.

• At my previous position at a small software company, I worked with clients from college and university career centers across the U.S., Canada, and the U.K. to troubleshoot their personalized online job databases. I.
• Leading the 3 member services team
• Responding to calls, e-mails, and chats from about 30 clients a day.
• Developing training and marketing materials for clients.

I worked as an Intern at CSO Research while pursing a B.S. in Public Relations from the University of Texas. Upon graduation, I was promoted to a full time position.

• JDRF is a national non-profit organization devoted to funding research to discover a cure for Diabetes. As an intern in the Austin office, I contributed by:
• Assisting in planning fundraisers including the Walk to Cure Diabetes, the walk awards ceremony, and the Hope Ball Gala and Silent Auction.
• In conjunction with coursework, creating a volunteer program to organize and recruit volunteers from the Austin community
• Researching Austin media and businesses to find potential sponsors. Soliciting donations.
• Tracking donations, sponsors, and volunteers
• Updating awards program for volunteers and teams involved with the annual Walk to Cure Diabetes

Provided excellent customer service to ensure repeat business. Regularly met sales goals of at least $1,000 of merchandise sold per shift.

Bachelor Of Science - Bs, Public Relations, Advertising, And Applied Communication

Master Of Science, Marketing

Bachelor Of Science, Public Relations

Activities and Societies: Alpha Phi - Omega Chapter - Director of Administration, Executive Council Member, Bylaws Committee ChairDean's.