Lead an extensive team driving successful customer outcomes in support of the Social Security Administration missions. Provide leadership and strategic direction with a world class team that’s obsessively dedicated to our customers digital transformation success.

At Microsoft, I enjoy helping companies provide world-class experiences to their customers. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As a Business Applications Sales Executive, I am dedicated to bringing this mission to life for our customers and partners in the Enterprise space.

Reporting to Regional Director, sell customer experience software applications (SaaS) across verticals to accounts in the Northeast region. Manage sales through forecasting, account resource allocation, account strategy, and planning. Collaborate with Solution Engineers to create and deliver value driven demonstrations. Develop solution proposals encompassing all aspects of applications. Negotiate pricing and contractual agreement to close the sale. Provide direction and mentoring to team members.

Reporting to Regional Director, sell marketing as a service to dealerships. Manage full sales cycle, from lead generation to prospecting, product presentations, negotiations and sales closings. Serve as advertising services SME. Manage relationship between service teams and clients. Build and maintain key client relationships; prospect for and acquire new accounts. Coordinate with internal teams to execute services, organize events, identify and suggest potential sponsorships, and associated functions.➝ Won Sales Club / Presidents Club membership each year.➝ Consistently exceeded annual sales quotas as well as sales of company core products, with 200% annual sales quota achievement in 2016.➝ Achieved 195% and 180% increases in monthly billing for 2016 and 2015, respectively.➝ Planned, orchestrated, and served as guest speaker at company’s first Google Connect event.

Earned performance-based progression in 2005 to serve multiple roles as ERP Administrator, CRM Administrator / Trainer and BDC Manager. Managed ERP and CRM systems implementation, configuration, training and functionality as well as sales compliance, process development and customer service for dealership group and corporate headquarters. Directed all internet marketing initiatives. Oversaw web development and maintenance. Produced direct mail marketing materials.Sales & Systems Administration ➝ Served as lead implementation manager for conversion from Reynolds & Reynolds to ADP (now CDK) system. Project management included requirement analysis, setup, configuration, security, training, testing and process development.➝ Coordinated efforts and provided reporting for a large software study.➝ Implemented, created processes, managed training and maintained CRM system for all stores.Business Development & Compliance ➝ Maintained full ownership of digital marketing activities for the division (e.g. web development, web administration, and online initiatives).➝ Monitored and trained team members on dealership financial regulatory compliance, including the Red Flags Rule, OFAC, and the Gramm-Leach-Bliley Act (GLBA).➝ Managed sales team responsible for internet prospecting.

Sold websites and related services to dealers. Managed full sales cycle including lead generation, market research & analysis, competitive intelligence, product presentations, custom sales proposals, and contract negotiations. ➝ Grew territory 300% in one year➝ Trained dealership employees on internet marketing, website maintenance and software.