Jill Robins Email & Phone Number

Ireland

Blessington, County Wicklow, Ireland

Dublin City, County Dublin, Ireland

Enniskerry

Hands on Management of Powerscourt House & Gardens including all facilities and visitor experience, with full responsibility for cleaning and security contractors and maintenance team to satisfy all requirements associated with the upkeep of a busy historical site, while working within tight budgets.Full responsibility for ensuring all visitors have their expectations met or exceeded with over one million visitors per year to an estate that includes award winning gardens, Ireland’s highest waterfall, retail units, Golf Club, 5-star hotel, and a whiskey distillery.Leading and directing a team of 12 staff covering all areas expected of a busy Reception and reservations team. Continuous development of relationships with our Tour Operators and Trade. Health and Safety Officer for House and Gardens minimising the potential for on the job accidents by ensuring best practice is followed and all safety statements and policies are adhered to.Management of the house diary to ensure smooth operation of events while working with different catering and event management companies.Manage and negotiate contracts and develop excellent working relationships with all stakeholders to include tenants, onsite businesses, senior management, staff, contractors / tradesmen, Tourism associations and the County Council.

Ballingarry, Roscrea, Co Tipperary

Facilities Manager with responsibility for a large complex with 130 bedrooms, self-catering apartments, staff accommodation, classrooms & meeting rooms and the ongoing refurbishment and maintenance of buildings, some dating back to the 18th century.Events Manager - responsible for all events in the college and in sourcing business for off peak months. This included catering for National events like FTMTA Grass and Muck (10K + visitors), Agriaware Programme, college open days and many various events.Implemented a new customer centred approach for students and all visitors and groups. Developed and managed the catering and domestic department of 25 staff to ensure a high standard of housekeeping and cleanliness throughout the college campus. Catering Manager with full responsibility for the management of a busy residential college canteen averaging 200-400 sittings per meal. Health & Safety Officer for both the College & Farm - designed and delivered on-site safety and manual handling training for all students and staff.Student Welfare Officer - as point of contact for students, helping them deal with any social or personal issues that may arise. Sitting on and reporting to the Academic Council.

Personal Assistant to 2 Directors and all administration for Business Consultancy and Sales Business.

County Dublin, Ireland

Self employed, involved in all aspects of running a furniture import/interior business.Project managed schemes from building site to operational stage within the Hospitality Industry.

County Dublin, Ireland

Managed family business – purchasing, importing & distribution of furniture from around the world.Sales Director, order management to client base of 200+ customers over 26 counties.Exhibition & Sales Manager for international and local trade shows.Implemented automated systems including Sage50 and Quickpay making the business more efficient.

Established accounts, customer service and office procedures for start-up printing business.Sales & Marketing plan for new business development.

County Dublin, Ireland

 Established first class front line office systems and procedures as Front Office Manager. Created processes and procedures for successful running of hotel. Hired, trained and mentored staff on new policies.

County Dublin, Ireland

 Reservations Supervisor and also covered the busy switchboard and reception desk. Personal Assistant to General Manager.

Diploma, Business Management (Ibec)

Organisational Behaviour Employment Law Finance

Diploma, Interior Design

Secretarial

Leaving Cert