Jil Martinez Email & Phone Number

Geneva, Switzerland

Geneva, Switzerland

· Responsible for various programs for prestigious international clients operating in the fields of luxury, private banking, perfumery & beauty· Identify new trends and digital solutions in order to best address customer needs· Collaborate with sales and technical teams to develop new offers or update existing offers· Represent the strategic point of contact for clients in French, English and Spanish· Establish commercial relationships, customer loyalty and contract renewal·… Show more · Responsible for various programs for prestigious international clients operating in the fields of luxury, private banking, perfumery & beauty· Identify new trends and digital solutions in order to best address customer needs· Collaborate with sales and technical teams to develop new offers or update existing offers· Represent the strategic point of contact for clients in French, English and Spanish· Establish commercial relationships, customer loyalty and contract renewal· Support clients in consulting mandates or in the creation of solutions in the digital field· Ensure customer satisfaction by acting as a strategic partner and overseeing the quality of deliverables· Supervise and improve the skills of consultants on each mission· Manage contract profitability, invoice coordination and administration Show less

Geneva, Switzerland

· Communicate company news and objectives· Monitor and report the progress of projects to internal stakeholders· Help resolve issues· Advise team members to help them improve their skills· Motivate team members to accomplish their goals· Develop the strengths of each team member and identify areas for improvement· Represent the team and communicate its needs

Geneva Area, Switzerland

· Manage a variety of projects for major accounts, particularly in the banking, government, public transport, watchmaking and luxury sectors· Represent the daily point of contact for customers in French, English and Spanish· Ensure compliance with contractual requirements (scope, costs, milestones)· Propose, define and manage projects' budgets and costs· Analyze and manage risks· Guarantee the good quality of the project· Establish and manage resource allocation plans… Show more · Manage a variety of projects for major accounts, particularly in the banking, government, public transport, watchmaking and luxury sectors· Represent the daily point of contact for customers in French, English and Spanish· Ensure compliance with contractual requirements (scope, costs, milestones)· Propose, define and manage projects' budgets and costs· Analyze and manage risks· Guarantee the good quality of the project· Establish and manage resource allocation plans for projects· Organize and lead user workshops, collect operational needs and formalize specifications· Manage and lead project teams (internal/external, partners, suppliers and offshore resources)· Train and support users· Monitor and report performance upon project delivery· PMO (diffusion and maintenance of best-practices) Show less

Geneva, Switzerland

· Manage client projects in various fields including art, law, early childhood, automobiles, construction and catering· Research, develop and consolidate customer relationships· Prepare and present strategic content during client meetings· Analyze customer needs in pre-project phase· Ensure reporting to management

Geneva, Switzerland

· Assist Account Managers in their projects and team management· Animate the online presence of brands on various digital platforms and social networks in three languages· Carry out competitive and performance analysis of more than 100 brands in Switzerland using a tailor-made tool, based on more than 60 control points divided into three categories: Branding, Advertising and Digital· Update and operate the CRM

Lyon, France

· Animate the association's profile on social networks· Create print and digital communication materials· Participate in the development of the association's communication strategy

Barcelona, Spain

· Deploy a digital communication campaign and reporting on the impact· Promote the company through the creation and management of national and international events· Implement competitive monitoring and a press report

Lyon, France

· Create the corporate identity of the International Observatory of Culinary Practices· Lead Focus Groups in English, French and Spanish· Transcribe and analyze information in English

Annecy, France

· Organize sales space and inventory· Advise customers and reassure them in their choice· Manage the cash register

Sydney, Australia

· Manage the service team· Coordinate the service· Ensure quality of service and establish a connection with customers

Chargée De Projets En Management Interculturel, Communication Et Évènementiel, Communication Internationale Et Interculturelle

Activities and Societies: Association Estri Students · Gestion de projets internationaux et de l’information : évènements interculturels.

Licence, Licence Langues Etrangères Appliquées (Anglais-Espagnol)

Diplôme Universitaire, Attachée De Relations Internationales, Traduction (Anglais-Espagnol)

· 80% des cours dispensés en langues étrangères par des professeurs dans leur langue maternelle · 3 Langues de travail : français.