Head Of Monitoring Team
CurrentCloud infrastructure monitoring. Team Lead. VMware vROps & Loginsight, Zabbix, VictoriaMetrics, Grafana.
May 2022 - Present
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Sergey Zhiltsov Email & Phone Number
IT Infrastructure and services monitoring expert
at
MTS Web Services (MWS)
LinkedIn matched
✓ Verified July 2026
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Current company
Role
IT Infrastructure and services monitoring expert
Location
Moscow, Moscow City, Russian Federation
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Sergey Zhiltsov is listed as IT Infrastructure and services monitoring expert at MTS Web Services (MWS), based in Moscow, Moscow City, Russian Federation. AeroLeads shows a matched LinkedIn profile for Sergey Zhiltsov.
Sergey Zhiltsov previously worked as Head of Monitoring Team at Mts Web Services (Mws) and System Architect at Dataline Co., Ltd. Sergey Zhiltsov holds Engineer'S Degree, Biophysics from National Research Nuclear University (Former Moscow Engineering Physics Institute).
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Profile bio
About Sergey Zhiltsov
• 10+ years of experience in designing and implementing enterprise level monitoring solutions for Banks and Telco operators.• Broad understanding of architecture and components of business applications.• Advanced levels of knowledge both proprietary monitoring brands (IBM Tivoli, HP BSM, Microsoft SCOM, BMC Truesight, Dynatrace, SolarWinds, PRTG) and modern open source tools like Zabbix, Sensu, Nagios.• 10+ successfully completed projects.• Enjoy leading teams to deliver end-to-end solutions to customers.• I'm responsible and inquisitive, always looking for creative challenges.
Listed skills include Integration, Unix, It Service Management, Solaris, and 20 others.
Current workplace
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12 roles
Sergey Zhiltsov work experience
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System Architect
Datacenter monitoring system development, optimization, and enhancement.Flapping and false-positive alarms reduction.Service Desk integration.Monitoring process reengineering.Nagios, Grafana, TICK stack, python scripting.
Jun 2019 - May 2022
Chief Expert
Business Services Monitoring strategy implementation. Metrics definition and extraction, anomaly detection, dashboards design and alerting. Integration with Incident and Problem Management. Platforms and products: BMC ProactiveNet and TrueSight, Zabbix, Dynatrace, Elastic Stack (Logstash, Elasticsearch, Kibana), TICK Stack (Telegraf, InfluxDB, Kapacitor), Grafana.
Mar 2017 - Jun 2019
Sep 2016 - Mar 2017
Solution Architect, Team Leader
2015 - 2016. Project: ITNM - NetCracker NRI Integration for the largest telecom operator in Russia.Responsibilities: Team Lead, Systems Architect.2014 - 2015. Project: The largest telecom operator in Russia: Fault Management System for various NMS, EMS, active network devices.Responsibilities: Systems Architect, Engineer, Developer.- The Solution is based on IBM Tivoli Netcool products (IBM Tivoli Netcool/OMNIbus 7.4, CORBA probes, JDBC and Mttrapd Probes, IBM Tivoli Network Manager 3.9, IBM Tivoli Netcool/Impact 6.1.1, IBM Tivoli Common Reporting 2.1, IBM Tivoli Integrated Portal). Integrations with HPSM, Events Enrichment, various other customizations...2013 - 2014. Project: Network Monitoring System for largest Internet Service Provider in KazakhstanResponsibilities: Systems Architect, Engineer, Developer.- The Solution is based on IBM Tivoli Netcool products (IBM Tivoli Netcool/OMNIbus 7.4, Syslogd and Mttrapd Probe, IBM Tivoli Network Manager 3.9, IBM Tivoli Netcool/Impact 6.1.1, IBM Tivoli Common Reporting 2.1, IBM Tivoli Integrated Portal).- The Solution covers more than 20 000 network devices (Cisco routers, D-link switches, Procera DPI, UPS and servers).- Monitoring Configuration System (MCS) was developed for integration with Eprasys CMDB, events categorization, managing maintenance schedules and other routine task automation.2012 - 2013. Project: Telecom monitoring system based on IBM Tivoli Netcool software for largest telecom operator in Kazakhstan.Responsibilities:- IBM Tivoli Network Manager software installation and customization for costumer needs.- Creating custom ITNM pollers for monitoring bandwith utilization, chassis temperature for Cisco, D-Link, Alcatel devices.- IBM Tivoli Integrated Portal customization.- Troubleshooting issues with IBM Software Support.
Sep 2012 - Sep 2016
Analyst
• Migration from HP Operations Manager for UNIX to IBM Tivoli Monitoring (ITM) and IBM Tivoli Composite Application Manager (ITCAM) was implemented. • Various customizations for ITM were developed:- Automation of incident creating in BMC Remedy, SMS and Email notifications.- Automation of monitoring objects moving to maintenance mode to prevent alerting during scheduled operations.- Simplification of monitoring setup using templates. • At this moment our solution covers more than 200 UNIX hosts (AIX, Solaris: IBM Websphere MQ, IBM Websphere Application Server, IBM Websphere Message Broker and other applications), 100 Linux hosts (RHEL: Electronic Banking, SAP, Oracle, and other applications), 50 Windows hosts (IBM Lotus Domino), 10 i5/OS hosts (MIDAS, IBM Websphere MQ, IBM Lotus Domino). In sum 1100 ITM managed systems are in monitoring environment and more than 400 ITM Situations were developed.• Hot/Standby ITM high availability configuration was implemented.• Formalization of enterprise monitoring service via SLA, OLA and Monitoring Orders were realized.Day-to-day activity:- Communication with internal customers (system administrators, application support team and developers) in an effort to understanding monitoring needs and requirements- Creating custom monitors for various business critical services and applications (availability and performance metrics) using script languages (perl, shell, vbscript, powershell) and vendors’ tools (monitor builders).- Coordination with system administrators and information security department during deploying monitoring applications.- Planning, sizing and reviewing monitoring infrastructure for best performance, availability and resilience.- Tracking support cases and problem management requests with world leading software vendors.- Upgrading monitoring infrastructure, creating and maintaining DR plans and instructions, documenting and inventorying.
Mar 2010 - Aug 2012
Leading Officer
• Presale work: presentations, creating technical and business proposals.• Pilot projects and workshops based on IBM Tivoli Software (ITM, ITCAM).
Mar 2009 - Aug 2009
Project Manager
Projects based on IBM Tivoli Monitoring Software.Common responsibilities: • Direction development• Negotiating• Follow-up of all projects in the department• Resource allocation and selection• Contribution to the budget definition• Accounting• Scheduling• Formation of requirements• Project documentation preparation• Project team formation• Task statement and execution control• Monitoring of deadlines, quality and budget
May 2006 - Mar 2009
It Manager
Common responsibilities:• Strategic IT planning and oversight of IT performance• Oversee the development and maintenance of the IT strategic plan• Approve vendors used by the organization• Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance• Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels
Oct 2003 - Apr 2006
Oct 2002 - Aug 2003
Sep 2000 - Sep 2002
Postgraduate Student
Semenov Research Center Of Chemical Physics
Research activities: Photobionics, Physiology of plants, Laser interference auxanometry, Computer simulation.
Oct 1995 - Sep 2000
2 education records
Sergey Zhiltsov education
Engineer'S Degree, Biophysics
Class 11, Mathematics And Physics
542
FAQ
Frequently asked questions about Sergey Zhiltsov
Quick answers generated from the profile data available on this page.
What company does Sergey Zhiltsov work for?
Sergey Zhiltsov works for MTS Web Services (MWS).
What is Sergey Zhiltsov's role at MTS Web Services (MWS)?
Sergey Zhiltsov is listed as IT Infrastructure and services monitoring expert at MTS Web Services (MWS).
Where is Sergey Zhiltsov based?
Sergey Zhiltsov is based in Moscow, Moscow City, Russian Federation while working with MTS Web Services (MWS).
What companies has Sergey Zhiltsov worked for?
Sergey Zhiltsov has worked for Mts Web Services (Mws), Dataline Co., Ltd, Почтабанк, Sabbatical Break, and Bell Integrator.
How can I contact Sergey Zhiltsov?
You can use AeroLeads to view verified contact signals for Sergey Zhiltsov at MTS Web Services (MWS), including work email, phone, and LinkedIn data when available.
What schools did Sergey Zhiltsov attend?
Sergey Zhiltsov holds Engineer'S Degree, Biophysics from National Research Nuclear University (Former Moscow Engineering Physics Institute).
What skills is Sergey Zhiltsov known for?
Sergey Zhiltsov is listed with skills including Integration, Unix, It Service Management, Solaris, Netcool, Sql, Enterprise Architecture, and System Administration.
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