Jim Chen Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

• Produced results and products utilizing Adobe Photoshop, Izotope, Da Vinci Resolve Studio, and Fusion, ensuring the best possible results for clients across industries.• Championed data-driven lead generation strategies to market the business website (Shopify) and integrated the latest SEO practices to increase conversions resulting in 22% increase in website traffic month to month.• Analyzed UX and web analytics to optimize lead generation while remaining within budget constraints resulting in an increase of 25% conversion rate and 75% increase in returning customer rate resulting in a operational revenue of $100,000+ in revenue the first year while staying profitable.• Designed Ads and utilized digital marketing tools such as Google Ads and Meta Business Suite to drive business growth through eCommerce.

Calgary, Alberta, Canada

• Managed up to 150 associates and applied lean/agile methodologies to strategize and overachieve on productivity goals, arranging meetings, developing, and executing key performance indicators, and providing go-to guidance for escalated problems.•Performed in-depth investigations and analyses to understand and remediate time-sensitive issues.• Improved methods to research, recommend, and create weekly reports/metric analyses to monitor site efficiency, increasing the reliability and flexibility of decision making.• Ideated and incorporated facility initiatives and projects that drove record breaking cost-reduction.• Identified and developed employees to meet business objectives• Performed employee and team evaluations to identify opportunities for growth, including coordinating with HR to establish a custom training program that eliminated chronic safety issues.• Reduced site DPMO (defects per million opportunities) by 10% by reforming the new hire onboarding experience and saving $10k annually. Monitored and created change management initiatives to ensure compliance with new standards.

Calgary, Alberta, Canada

• Produced results and product through use of Adobe Photoshop, Izotope, Da Vinci Resolve Studio, Fusion• Real Estate/Commercial/Portrait/Design Photography• Created, designed, and utilized lead generation strategies to market studio website through Weebly/Shopfify and Implementing site search engine optimization.• Analyzed user experience and web analytics to optimize lead generation.

Calgary, Canada Area

• Assisted customers through POS system• Assisted and supported both team members and customers in sales• Provided customer service in helping customers find the right product

San Francisco Bay Area

• Managed day to day social media posts, on Linkedin• Sequenced campaigns and pushed leads through Metadata platform, G2 Crowd, Linkedin, and Outreach.io

• Informed customers about current Canon Products• Assist customers in finding the perfect product that tailored to their needs best

Calgary, Canada Area

• Executed and closed tenant requested trouble tickets and performed building maintenance tasks• Assisted Building Operators in daily operations• Contributed in maintaining BOMA standards on site

Calgary

• Contributed to the process of determining property values for assessment purposes through the ARFI Project• Experience in CIAO, POSSE, Livelink, and arcMap

Master Of Business Administration - Mba

Bachelor Of Commerce (Bcom),, Business Technology Management

Activities and Societies: • International Business Student's Association Marketing Director • Model UN team delegate • Haskayne Mentorship.