Co-founder of MBC Global with Jacqueline Clarke, I have worked pro-bono supporting Jacqueline with her extensive list of industry contacts and industry knowledge to help her grow MBC to its current position. MBC Global provides agile and nimble client and customer support, an impressive positive NPS from its on-shore call centre, a smooth functioning back office and a total customer-centric experience for utility retailers, honed by nearly a decade of meeting the requirements for Government and private sector utility clients.My background includes 13 years in editorial roles at News Limited and New York Post, plus several years as a PR practitioner with some of the world's largest multinationals -- including Upjohn, DuPont, Wyeth, Glaxo, Cyanamid, Kellogg's, Nestle. Within Australian companies, I have consulted with and advised The Reserve Bank of Australia, Sydney Futures Exchange, BHP, Goodman Fielder, industry peak bodies, and some assignments for the Federal Government.