Jim Coats

Jim Coats Email and Phone Number

Service Manager - Alternative Beemer Service @ Alternative Beemer Service
Jim Coats's Location
Fayetteville, Arkansas, United States, United States
Jim Coats's Contact Details

Jim Coats work email

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About Jim Coats

Accomplished professional with experience in multiple aspects of the IT environment. Skilled in project management processes, strategic technology deployment planning, ITIL methodologies, and developing solutions to meet customer business requirements. Demonstrated success in implementing complex IT projects from initiation to close, in both traditional and virtual business environments. Independent self-starter with ability to simultaneously manage multiple tasks within a dynamic environment.

Jim Coats's Current Company Details
Alternative Beemer Service

Alternative Beemer Service

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Service Manager - Alternative Beemer Service
Jim Coats Work Experience Details
  • Alternative Beemer Service
    Automotive Service Manager
    Alternative Beemer Service Feb 2020 - Present
    Rogers, Arkansas, United States
  • Hcl Technologies
    It Manager
    Hcl Technologies May 2018 - Jan 2020
    Fayetteville, Arkansas Area
    Provide support for critical business processes in the projects assigned. Coordinate and assign work between offshore and onsite teams for successful and timely closure. Provide timely project status reports and track progress on action items. Document new learnings and share within the team for development purpose. Trained/coached new team members
  • Dxc Technology
    Ito Service Delivery – Project Management
    Dxc Technology Jan 2017 - May 2018
    Fayetteville, Arkansas Area
    Directed IT services for P&G US Remote sites. Completed multiple delivery projects, communicated across management levels and departments, and maintained a positive relationship with customers, coworkers, and contractors. Served as lead and mentor for delivery team. Developed new deployment processes unique to the remote environment. Managed third party resources during projects and daily work.
  • Hewlett Packard Enterprise
    Ito Consultant
    Hewlett Packard Enterprise Jan 2005 - Jan 2017
    Fayetteville, Arkansas Area
    Established overall responsibility for delivery of Enterprise Services to thousands of remote P&G customers. Lead not only projects per HPE/P&G contract but also General Service Requests, O&Rs, and new service development. Established and maintained relationships with business partners to ensure business needs are met. Kept customers informed of changes that may impact their business.
  • Teksystems
    Service Delivery/Technical Associate
    Teksystems Jul 2002 - Dec 2004
    Fayetteville, Arkansas Area
    Served as technical consultant for the P&G sales team (Wal-Mart Team) and escalation point for IT issues and team concerns. Windows/ESD3 software lead for P&G Wal-Mart Global Customer Team: Managed workstations through Enterprise Software Distribution software, tested new software for compatibility and trained users. Developed, tested, and implemented processes for new hardware rollouts. Managed workstation inventory, software licensing, and updates.
  • Dell
    Sales Support Representative
    Dell Sep 1999 - Jun 2001
    Round Rock, Tx
    Maintained an open communication channel between Major Accounts, Government, Canadian, Latin American Sales segments and marketing departments in order to synchronize efforts to provide the best overall customer experience. Effectively coordinated the efforts of manufacturing and SKU management to proactively identify potential issues with pre-production orders. Developed and sustained intranet content to provide accurate resources to sales groups across the company.
  • Dell
    Technical Support Representative
    Dell 1998 - 1999
    Round Rock, Tx
    Provided technical phone support for Dell customers by using analytical and troubleshooting abilities to resolve hardware and software issues. Assisted customers by diagnosing and providing solutions on technical and service problems.
  • Dell
    Home Sales Representative
    Dell 1997 - 1998
    Round Rock, Tx
    Conducted sales of new computer equipment and peripherals including consulting with customers, recommending system configurations, providing documentation, explaining payment and financing methods, and eliminating delays through order follow up.
  • Sherwin-Williams Paints
    Operations Manager
    Sherwin-Williams Paints 1991 - 1997
    Austin, Texas Area
    Management experience encompassing budget implementation, motivating team members, directing operations, and utilizing P&L. Excellent communication skills evident by leading monthly sales meetings, conducting customer negotiations, and soliciting a broad range of clients.

Jim Coats Skills

Vendor Management It Service Management Service Delivery Process Improvement Management It Management Project Management Leadership Enterprise Software Data Center It Operations It Strategy Incident Management Sla Outsourcing Change Management Service Management Managed Services Itil Hp Products Itil Certified Team Leadership Cross Functional Team Leadership Customer Service Strategy Problem Solving Business Process Improvement Information Technology Troubleshooting It Outsourcing Technical Support System Deployment Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Microsoft Operating Systems Communication Public Speaking

Jim Coats Education Details

Frequently Asked Questions about Jim Coats

What company does Jim Coats work for?

Jim Coats works for Alternative Beemer Service

What is Jim Coats's role at the current company?

Jim Coats's current role is Service Manager - Alternative Beemer Service.

What is Jim Coats's email address?

Jim Coats's email address is co****@****ail.com

What schools did Jim Coats attend?

Jim Coats attended University Of Arkansas.

What skills is Jim Coats known for?

Jim Coats has skills like Vendor Management, It Service Management, Service Delivery, Process Improvement, Management, It Management, Project Management, Leadership, Enterprise Software, Data Center, It Operations, It Strategy.

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