Jim Coats Email and Phone Number
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Accomplished professional with experience in multiple aspects of the IT environment. Skilled in project management processes, strategic technology deployment planning, ITIL methodologies, and developing solutions to meet customer business requirements. Demonstrated success in implementing complex IT projects from initiation to close, in both traditional and virtual business environments. Independent self-starter with ability to simultaneously manage multiple tasks within a dynamic environment.
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Automotive Service ManagerAlternative Beemer Service Feb 2020 - PresentRogers, Arkansas, United States -
It ManagerHcl Technologies May 2018 - Jan 2020Fayetteville, Arkansas AreaProvide support for critical business processes in the projects assigned. Coordinate and assign work between offshore and onsite teams for successful and timely closure. Provide timely project status reports and track progress on action items. Document new learnings and share within the team for development purpose. Trained/coached new team members -
Ito Service Delivery – Project ManagementDxc Technology Jan 2017 - May 2018Fayetteville, Arkansas AreaDirected IT services for P&G US Remote sites. Completed multiple delivery projects, communicated across management levels and departments, and maintained a positive relationship with customers, coworkers, and contractors. Served as lead and mentor for delivery team. Developed new deployment processes unique to the remote environment. Managed third party resources during projects and daily work. -
Ito ConsultantHewlett Packard Enterprise Jan 2005 - Jan 2017Fayetteville, Arkansas AreaEstablished overall responsibility for delivery of Enterprise Services to thousands of remote P&G customers. Lead not only projects per HPE/P&G contract but also General Service Requests, O&Rs, and new service development. Established and maintained relationships with business partners to ensure business needs are met. Kept customers informed of changes that may impact their business. -
Service Delivery/Technical AssociateTeksystems Jul 2002 - Dec 2004Fayetteville, Arkansas AreaServed as technical consultant for the P&G sales team (Wal-Mart Team) and escalation point for IT issues and team concerns. Windows/ESD3 software lead for P&G Wal-Mart Global Customer Team: Managed workstations through Enterprise Software Distribution software, tested new software for compatibility and trained users. Developed, tested, and implemented processes for new hardware rollouts. Managed workstation inventory, software licensing, and updates. -
Sales Support RepresentativeDell Sep 1999 - Jun 2001Round Rock, TxMaintained an open communication channel between Major Accounts, Government, Canadian, Latin American Sales segments and marketing departments in order to synchronize efforts to provide the best overall customer experience. Effectively coordinated the efforts of manufacturing and SKU management to proactively identify potential issues with pre-production orders. Developed and sustained intranet content to provide accurate resources to sales groups across the company. -
Technical Support RepresentativeDell 1998 - 1999Round Rock, TxProvided technical phone support for Dell customers by using analytical and troubleshooting abilities to resolve hardware and software issues. Assisted customers by diagnosing and providing solutions on technical and service problems. -
Home Sales RepresentativeDell 1997 - 1998Round Rock, TxConducted sales of new computer equipment and peripherals including consulting with customers, recommending system configurations, providing documentation, explaining payment and financing methods, and eliminating delays through order follow up. -
Operations ManagerSherwin-Williams Paints 1991 - 1997Austin, Texas AreaManagement experience encompassing budget implementation, motivating team members, directing operations, and utilizing P&L. Excellent communication skills evident by leading monthly sales meetings, conducting customer negotiations, and soliciting a broad range of clients.
Jim Coats Skills
Jim Coats Education Details
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Marketing Management
Frequently Asked Questions about Jim Coats
What company does Jim Coats work for?
Jim Coats works for Alternative Beemer Service
What is Jim Coats's role at the current company?
Jim Coats's current role is Service Manager - Alternative Beemer Service.
What is Jim Coats's email address?
Jim Coats's email address is co****@****ail.com
What schools did Jim Coats attend?
Jim Coats attended University Of Arkansas.
What skills is Jim Coats known for?
Jim Coats has skills like Vendor Management, It Service Management, Service Delivery, Process Improvement, Management, It Management, Project Management, Leadership, Enterprise Software, Data Center, It Operations, It Strategy.
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