Providing the full spectrum of professional armed and unarmed security services

Where the impossible, becomes possible.

•Responsible for customer service, client relations and the delivery of top quality security guard services•Oversaw the portfolio of properties which included commercial, retail and residential projects. •Streamlined payroll, reconciliation and client billing •Ensured that project deliverables were on time, within budget, and met the highest level of quality standards •Served to run point on the start-up of security services for the 170,000 square foot Cruzan Co. project, “MAKE” in Carlsbad

•Generated new leads and proposed in excess of $12.5 million dollars•Accountable for business development, cultivating new customer relationships, and enhancing market penetration•Successfully expanded portfolio to include accounts such as Water Ridge Plaza & Diamond View Tower•Oversaw marketing and contracting for all security and building maintenance services•Responsible for sales, customer relations and quality assurance•Advised on local, state and federal legislation policies impacting facilities and commercial real estate

•Contracted and delivered on over $30 million in new business within San Diego County•Acquired key accounts including Callaway Golf, GEICO Insurance, California Western School of Law, Pasha Shipping, Titan/L-3, Port of San Diego, Electra and Legend•Oversaw a team of sales representatives in Orange, Riverside Counties and the Inland Empire with accountability for contracts, customer service and quality control•Served as the company liaison to all industry associations including BOMA, IFMA & IREM•Launched CyCop Technology, using GPS and RFID software in the application of proprietary monitoring and quality control tracking systems•Managed customer relations, marketing, sales and performance for security and bank courier services and public protection •Ran point for the Metropolitan Transit System, and assisted in personnel recruitment and staffing

•Worked directly under the company founder to generated and cultivate new business, support existing business, and track and analyze accounts to ensure success•Served as the sole representative for Heritage Security Services in San Diego county•Instrumental in the design of new company branding, logo and development of marketing materials•Orchestrated focus groups comprised of our client base, high rise commercial office and residential, large facilities, retail, and regional transportation, specifically for the design of our new CyCop technology•Worked with print media on articles for public and industry distribution•Was active in all industry associations and chambers of commerce