Jim Crews Email and Phone Number

Inspired and directed 11 teams in the expansion and modernization of the Relias Learning Platform, the company’s primary product (76 reports / FedRAMP authorized). • Delivered substantial new features including a competency evaluation module and a completely overhauled search feature using Azure Cognitive Search.• Built out 3 new teams to support the company’s aggressive growth and investment in our product-centric, empowered engineering culture.• Oversaw the application modernization initiative delivered in partnership with Microsoft – a move to cloud-native technologies based on Kubernetes-orchestrated microservices.Technologies: Angular / TypeScript / C# / Git / Azure / Kubernetes / Microservices

Led Product Development, DevOps, and QA Automation teams to deliver 3 hybrid iOS (tablet) / web-based electronic Clinical Outcome Assessment (eCOA) applications for use in clinical trials. (21 CFR / GCP compliant). • Created and led new scrum team responsible for delivering VeraSci Pathway, the primary revenue-generating application for the company.• Drove the transition from Apple enterprise licensing to delivery via the B2B app store.• Rolled out the infrastructure-as-code initiative to create and configure Azure systems from source as part of a fully automated CI/CD pipeline. • Interviewed and hired software engineers, DevOps engineers, and QA Analysts.Technologies: Angular / TypeScript / Ionic / Cordova / C# / Git / Azure / REST services.

Responsible for 3 agile teams of software engineers spanning two substantial products in the Skills business unit. Technologies: React.js / Javascript / Java / C# / AWS / SQL Server / RESTful services• Built out 2 new teams at the Raleigh office and 2 in Ukraine, led transition of responsibilities from offices in California and New York.• Led the teams through implementation of a mature continuous integration / continuous deployment software delivery pipeline while substantially increasing the investment in technical debt and new feature delivery.• Authored and negotiated approximately $1 million in contracts with 3rd party vendors, subsequently managed delivery of CMS / eCommerce projects.

Responsible for 2 agile teams of software engineers and quality assurance analysts who support CounselLink, a Software-As-A-Service application serving a long list of Fortune 1000 companies. Technologies: Java J2EE / Hibernate / Sybase / RESTful services)• Built out two new teams (hiring 12 new software engineers) at the Raleigh office and supervised transition of responsibilities from Sacramento office while maintaining collaboration with teams in Pune, India.• Drove development of RESTful services to replace customer data change requests, resulting in a 70% decrease in support backlog.• Overhauled JIRA-based workflow for electronic data interchange project, resulting in significant decrease in unnecessary ticket entry and improved communications between the business and technical teams.• My teams have helped drive a 30 point improvement in product net promoter score (NPS) since I started with the company.

• Led a team of software engineers and quality assurance engineers who design, code, and test the user interface for Unisphere Remote, a product used to manage and monitor storage arrays in aggregate. • Successfully delivered 3 releases of the product, translated into 9 languages. Owned development aspect of localization and coordinated with product localization team. • Managed two Scrum teams during a transition to the Scaled Agile Framework using Rally as our project management tool. • Regularly interacted with international teams in Israel and China, and led a collaborative effort with one of the teams in China to deliver the metrics module used in Unisphere Remote and our on-array element manager. • Technologies: Adobe Flex, Sencha / extJS, Accurev and Subversion (coding against an Apache Tomcat / Spring / Hibernate / PostGres / REST services back end).