Jim Cross Email and Phone Number
A valued coach, manager, and business partner with 20+ years experience in the Financial Services industry. Knowledge and expertise across many areas of banking, including Product Development, Digital Banking, Marketing, Analytics, Deposits, Pricing, Credit and Payments. A visionary with a track record of innovation, continued improvement, leading strategic initiatives, and a reputation for building strong relationships and partnerships.A thought leader who has led organizations through transformation and change - leading strategic initiatives such as new and revamped product lines, re-imagining credit, digital channel and technology conversions. Experienced in managing budgets, forecasting & planning and achieving financial goals.
Jpmorganchase
View- Website:
- jpmorganchase.com
- Employees:
- 286575
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Product Development ManagerJpmorganchase Sep 2024 - PresentColumbus, OhioBuilding and managing relationship benefits for the Business Banking Division of JP Morgan Chase. Designing product features, value propositions and benefits for small to mid-sized businesses, to support and encourage a full banking relationship.
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Director Deposits Payments And Digital BankingFirst Financial Bank Sep 2022 - Apr 2024Cincinnati, Ohio, United StatesP&L responsibility for consumer and small business deposits, debit card, ATM and Digital Banking solutions. Improved product growth, operations and profitability. Worked with partners to improve risk and fraud prevention. Led initiative to build and convert clients to a new digital banking platform. -
Enterprise Product ManagerFirst Financial Bank Apr 2019 - Sep 2022Cincinnati, OhioStood up and led a team of Product Development experts to support each line of business. Product solution ownership across consumer and business, deposits, loans, cards, add-on solutions, as well as interest rate management.
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Vp Product Development ManagerFifth Third Bank Jan 2005 - Apr 2019Cincinnati, Ohio AreaManaged product development teams, leading the product and business strategies and roadmaps for consumer and small businesses deposit accounts, as well as consumer lending - personal, home equity.Revamped product sets to improve growth and profitability. Developed new and innovative solutions for underbanked, Ohio 529 partnership. -
Manager Marketing AnalyticsFifth Third Bank Mar 1997 - Dec 2004Cincinnati, Ohio AreaLed client satisfaction studies for each division and helped build action plans. Championed the build of a marketing information system and led client analytics. Partnered with Gallup and other third parties for annual customer satisfaction benchmarks. Promoted to AVP.
Jim Cross Education Details
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Marketing
Frequently Asked Questions about Jim Cross
What company does Jim Cross work for?
Jim Cross works for Jpmorganchase
What is Jim Cross's role at the current company?
Jim Cross's current role is Product Development Manager, Relationship Benefits - Business Banking.
What schools did Jim Cross attend?
Jim Cross attended University Of Dayton.
Who are Jim Cross's colleagues?
Jim Cross's colleagues are Yamini M, Thuy Tran, Anil Kumar, Mayank Mihir, Kundan Dubey, Marshall Hancock, Chad Goshe.
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