Quantum Health provides Patient / Member Advocacy, Wellness, and Medical Management services to our clients. As a Client Executive, I provide full account oversight responsibilities, including:- Strategic recommendations to increase member engagement and ROI, ensure overall account retention, drive revenue growth, and manage upsell opportunities - Convey client goals to Quantum leadership and internal business partners and guide cross-functional teams to meet clients’… Show more Quantum Health provides Patient / Member Advocacy, Wellness, and Medical Management services to our clients. As a Client Executive, I provide full account oversight responsibilities, including:- Strategic recommendations to increase member engagement and ROI, ensure overall account retention, drive revenue growth, and manage upsell opportunities - Convey client goals to Quantum leadership and internal business partners and guide cross-functional teams to meet clients’ operational deliverables and timelines.- Develop client analytics and make consultative recommendations to engage overall membership for better health outcomes and a positive overall member experience. Show less

As a Strategic Account Manager, I developed and led relationships with nationwide, strategic Health Plan and Health System accounts. At an Executive suite level, we developed patient and member engagement strategies to empower health consumers (Members and Patients) to be the center of their own care through associated clinical and care management team's engagement strategy.

Provide strategic account leadership and direction to 10+ top-tier accounts with an annual recurring revenue in excess of $25 million. Management responsibilities include two Account Specialists (operational management responsibilities), cross-functional teams, and concierge client service teams for each account.

Developed, proposed, implemented and lead service and solutions that enabled clients to execute on medical content and health-based information solutions. Account Management responsibilities for 12 - 15 strategic accounts with $4+ Million in annual revenue, including Healthwise’s flagship strategic account; Kaiser Permanente (~$2 million annually).

Advised and coordinated with nationwide Comsys Account Managers on all Comsys engagements for HP to ensure HP outsourcing guidelines were met. Provided standardized engagement and fulfillment approach, including overall pricing models and delivery, to gain HP market share, and ensure a quality delivery mechanism.

Autonomous control including P&L responsibility of a new branch with Venturi Technology Partners. Responsible for all facets of branch operations including sales, recruiting, account and staff management, and development of the branch infrastructure.Grew Olympia branch annual revenue from startup to $2 million in less than two years, exceeding all revenue forecasts.