Jim Deck Email & Phone Number

Rockwell, Nc, Us

California, United States

United States

San Francisco Bay Area

Santa Clara, California

California

175 Cristich Lane, Campbell, Ca. 95008

Winter Park Florida

My desire to grow and expand into a state of the art product line (with an emphasis on Hybrid/Electric vehicle designs), and while maintaining a premium level of customer service, brought me to Lexus.In my role at Lexus I have continued my attempt to acquire the highest level of education and certification.As a team lead, I have had the pleasure of overseeing the functional operation of a crew made up of a wide range of technical expertise as well as a large variation in life experiences. While in this position I have had to learn how to work well in middle management communications, while at the same time balancing the concerns of those at my charge and the desires from upper management.As a Lexus Technician, I have run the gamut from the day to day maintenance requirements set by the manufacture, to the bizarre diagnostic challenges brought by body shops, mother nature or a child with a pocket full of pennies.I have enjoyed every opportunity to advance my knowledge in this rapidly changing and technologically evolving world, and I look forward to what the next wave will be bringing us.

Campbell, Ca

My duties in this position (as with all service positions) start and end with customer service. This begins from the time the customer walks in the door, to the end point where we make sure they are completely satisfied with their service experience.As a steward of the shop operations, I oversaw the implementation of quality controls ranging from purchasing, material handling, vendor relations, inventory controls as well as the ergonomics and specifics of the technician work environment. Also being the lead technician in the shop environment, everyone was free to come to me with questions or concerns whether it was specific to what they were working on, or more of an overall shop operational concern. It was then my job to assist in every way possible to insure a safe and comfortable work environment.In the duties of technician, I excel among other things at problem solving. I am naturally inquisitive about new technology, which leads me to learn and adopt new diagnostic techniques quickly. Once I have absorbed information about new technology, I can usually translate it into a more digestible fashion for the purpose of advising customers, mentoring other technicians in the shop, or for training purposes.

San Jose, Ca

Through 3 ownership changes, I matured in the field of Automotive Technology at this location, and worked hard at cultivating the trust needed to bring the automotive service man into a positive light.While at this location I not only attained licensing by the Bureau of Automotive Repair in the Smog Check program, but I also maintained a level of excellence that earned us the classification of being a Gold Shield Location.By the second owner, I had already earned the trust and respect of my peers and earned the title of shop manager. Though I still had much to learn, I took the role with a wide eyed passion.My apprenticeship started at this location, and by the time I left, I had already become a seasoned and sought after veteran.My special interest in "Hard Core" automotive computer/electronic diagnostics was born here. This is where the marriage of computers and vehicle operations came together into a dedicated career path for me. But this was also a place where I had to develop one on one relationships with customers, co-workers and the shop owner. It was here that decision making skills while in the heat of battle were honed.

Applied Science Degree, Automotive Technology, A+

Activities and Societies: Auto Tech Club (Held the position of club President)My approach to my academic career was (and continues) to be.

Applied Science Degree, Machine Tool Technology/Machinist, A+

Activities and Societies: Auto Tech Club (Held position of Club President)Working on two degrees was more fun than just one. I am.

High School, Diploma

Activities and Societies: Jazz Choir, Concert Choir, Drama Club, Acting in Plays and Musicals, Auto Shop, Wood Shop