Manage multiple ready mixed concrete plants in the Twin Cities metro area. Communicate, improve, and adhere to safety policies in all work environments and areas. Coordinate execution of general plant operations activities. Coordinate field management activities, transportation and receiving of product at the plant. Produce quality products that meet or exceed customer expectations. Improve production methods and equipment performance. Monitor, recommend, implement repairs and routine maintenance of equipment, buildings and grounds. Directly supervise 50+ employees in the Ready Mix Division. Coach, train, mentor employees on the safe and efficient method of operating plant equipment. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Direct work activities and discipline employees; addressing complaints and resolving problems, ensure timely and efficient production schedules. Enforce safety and contractor procedures to ensure safety of personnel working at the plant sites.

Manage ready mix sales team for North Central Region, growing product volume and creating key account strategies. Responsible for client retention and new revenue streams. Establish and implement sales and marketing budgets, sales and expense data, reporting and controls. Build, maintain and enhance client relationships. Promote culture of teamwork among departments to improve processes and client interaction.

Develop and implement business strategies and manage sales forecasting and sales activity for the U.S., Canada and Latin American markets. Lead the ready mix business to include value stream planning, prioritizing of projects, pricing, marketing and after-market support. Responsible for sales team for mixer product line. Conduct gross profit analysis with finance team and work with all functional areas for efficiencies and continuous improvement.

Developed, presented and implemented capital expenditure and strategic proposals. Led cost reduction measures and implemented plan to improve break even volume and increase gross margins. Managed truck mixer, concrete batch plant and recycler products for the U.S., Canada and Latin America markets. Directed truck mixer product strategy and new strategic supplier selection process to improve lead time, quality and pricing. Pioneered a decrease in overstock and obsolete inventory. Developed and launched new model offerings for emerging and adjacent market segments. Completed voice of customer analysis for new product development discovery. Developed control technology global platform and brand for electrical control systems which was then rolled out across the organization and expanded across all product lines. Worked with all cross-functional processes and procedures for continuous improvement in forecasting, execution, product life cycle, pricing, cost of goods sold, development of global brand. Implemented Lean Manufacturing initiatives to add value for the customer.

Managed Call Center, Field Service, Warranty and Training Departments for the U.S., Canada and Latin America markets. Improved field service utilization with improved metrics, enhanced processes and appropriate staffing policies. Implemented a global SAP customer service process to match globalization efforts. Managed rebuilding and restructuring of departments. Achieved online parts order improvement with outbound calling, marketing and increased offerings. Prioritized and implemented a business plan to decrease open order back logs. Managed field actions and product issues and served as corporate expert for legal counsel on certain matters.

Managed sales territory for new and used equipment. Developed customer relationships and managed customer sales issues with Parts & Service Department. Significantly reduced overstock inventory. Team member to secure and implement sales on Tower One Project in NY. Attended trade shows to build relationships and sell products.

Directed product improvement concepts and value engineering ideas. Estimated product forecast to match sales demand. Provided technical consulting and training to regional sales managers, service reps, customers and distributors on product installations and applications on construction projects. Developed marketing tools to promote and support products. Forecasted and prioritized production and on-time delivery improvements. Significantly improved delivery quality through training, standardization and order entry modifications. Pioneered and implemented product line into the U.S. market, setting sales prices, creating marketing materials and developing manufacturing and logistical processes. Worked with Service Department to schedule in-service for new customers. Directed issues resolution group to improve cross-functional performance and corrective action processes, created cause analysis metrics to improve repetitive warranty and service issues and ensure consistent quality.

Designed and implemented product improvements, working with Engineering and Production Departments. Team member for SAP implementation. Assisted Purchasing and Engineering Departments to move product from foreign to domestic suppliers. Directed new product demonstrations and training for customers.

Worked hands-on for concrete form, place and finish projects, pre-stressed concrete and metal building construction, roofing, demolition and other construction applications for general contractor specializing in commercial, industrial and grain storage construction projects. Operated machinery including skid loaders, backhoes, telehandlers, compactors, welders, generators, power trowels and others.

As an engineering design intern, designed final assembly and weldment drawings for Gen 5 ProStar video displays and scoreboards for a leading designer and manufacturer of electronic scoreboards, programmable display systems and large screen video displays using LED technology. Worked with production of product from start to finish.