Jim Dunkin Email and Phone Number

After working for 25+ years in the Telecommunication industry for leading tier-one carriers and technology providers, I have seen different approaches to introducing new technologies and solutions into the market. Balancing the financial advantage of being first to market and establishing the cost of doing business vs. focusing on customer needs isn’t easy. This challenge has provided an opportunity for niche providers to fill the gaps between new technology and customer needs. Over the years… Show more After working for 25+ years in the Telecommunication industry for leading tier-one carriers and technology providers, I have seen different approaches to introducing new technologies and solutions into the market. Balancing the financial advantage of being first to market and establishing the cost of doing business vs. focusing on customer needs isn’t easy. This challenge has provided an opportunity for niche providers to fill the gaps between new technology and customer needs. Over the years of my experience, while working with Enterprise and Global companies, I found a successful way to leverage the best of both. By using a consulting customer-focused approach to better understand the client's business environment, competitive market and goals are the first critical element. Combining experience, technology, and relationships all while staying disciplined as customer-minded, is the DR Strategy. The DR Solutions value proposition is not limited to a select set of product offerings through a single provider's portfolio. Instead, I can truly leverage the best-in-class technology by having full access to over 200+ partners with leading-edge technology, services, and resources. That's the foundation of the DR Solution's unique value proposition. Typically when hearing Consulting, you would think of high or upfront costs, not with DR Solutions. Our “secret sauce” is the NO cost for our services! Through the agreements with all of our strategic partners, we provide our consulting engagement for free. Every solution in a sales process has a cost-to-sell price, It can go to a direct sales rep, to DR Solutions. However, unlike a traditional sales rep that changes like the seasons, our commitment is a long-term relationship. DR Solution's Consulting model is universally compatible with the Healthcare, Retail, Contact Center, Financial, Manufacturing, and Marketing Industries.Let's let DR Solutions' value proposition be your success story. Feel free to contact me anytime! Show less

Had management responsibilities of the dedicated team including Pre / Post Network Engineering, Post Support and Life cycle activities for a large client base of Global Enterprise accounts with monthly spend over $1.1M. Core focus, managing the team's activities to work in concert with the client's business drivers, needs and goals.

Managed the East Tennessee Major Account Sales team which included 5 sales reps and 3 support consultants for 2.5 yrs. Transformed a team underachieving revenue quotas over the past 5 years to successful results of 125%, against a team quota of $450K annually for 2 consecutive years.Additionally, 100% of my Sales team members achieved above 100% in both years as their leader.I then moved in to a direct sales role. I was responsible for supporting and growing new revenue within a select… Show more Managed the East Tennessee Major Account Sales team which included 5 sales reps and 3 support consultants for 2.5 yrs. Transformed a team underachieving revenue quotas over the past 5 years to successful results of 125%, against a team quota of $450K annually for 2 consecutive years.Additionally, 100% of my Sales team members achieved above 100% in both years as their leader.I then moved in to a direct sales role. I was responsible for supporting and growing new revenue within a select base of Global and Enterprise customers headquartered in Tennessee with monthly spend over $12M. Show less

Provided business and IT consulting services for Small, Medium and Large businesses. Primary mission was to understand the business's position within their industry, market competitors and their strategy. Then by leveraging technology and best practices we would deliver a value based solution. The recommended solution would provide specific technologies, services and procedures to removed obstacles, increased efficiencies and meet their business needs.

Responsibilities included managing a sales team with select large enterprise clients in specific vertical markets. My focus was to work with the team and client's to create new products & services to gain market share, generate brand recognition and new revenue.

Prospecting for new Large business accounts while managing a current client base. Driving the MCI passion of "Proof Positive" in the Tennessee territory.