Direct the design and execution of global enterprise infrastructure for a leading advisory asset management and advisory business with 55 offices globally.• Spearhead the implementation of a transformation mindset focusing on evaluating and enhancing the infrastructure architecture to enable the business to meet objectives• Engage business leaders globally to promote the short- and long-term technology roadmap• Lead and provide hands-on support to a team that manages networking, cybersecurity, storage, database, voice/video, market data, cloud ops (AWS, Azure) solutions • Sponsored the transition to cloud services by building strong DevOps and Cloud Ops teams that supported the CI/CD environment and born in the cloud applications within AWS and Azure• Implemented a service-oriented culture across the Global Technology organization that enhanced service delivery, accountability, and transparency across infrastructure, development, facilities, and security teams• Restructured the global IT team by creating a localized model for technical support

Led the roadmap development, architecture, and execution for building the enterprise cloud-based infrastructure after the PJT Partners spin-off from Blackstone.• Spearheaded the migration of 350 users across 8 global offices in under 3 months to support the launch of a publicly traded company• Built a scalable platform in a cost-effective manner, leveraging cloud and SaaS platforms/infrastructure• Engaged business leaders to understand data usage practices and create a risk-based Cybersecurity platform, management framework, and policies that closely aligned to business operations and goals• Implemented a robust infrastructure consisting of global networks, firewalls, global video conferencing and meeting capabilities, VOIP systems, message labs, cybersecurity solutions, BYOD device applications• Outsourced print and creative services to a Managed Service Provider (MSP) that drove efficiency and enabled internal resources to focus on strategic projects

Developed the strategy for transforming Blackstone’s infrastructure and service delivery during a period of significant headcount and AUM growth; added 15 offices globally.• Led meetings with global technology and product development teams that were embedded in each business unit to create synergy and drive efficiency in the delivery of enterprise technical solutions • Migrated on premise datacenters to hosting providers in multiple countries that enabled scaling, reduced risk, addressed disaster recovery shortfalls, and refreshed the architecture platform• Engaged leaders across the business to deliver projects that upgraded the global network, cybersecurity protocols, as well as VOIP and video infrastructure• Managed continuous improvement initiatives by insourcing core capabilities while outsourcing administrative functions to a Managed Service Provider (MSP)• Liaised with Audit on maintaining compliance with Sox controls related to infrastructure and service desk; participated in earnings calls and public communications

Managed all facets of front-end user support functions including help desk, desktop support, telephony, video, publishing, print, and records management.• Implemented ServiceNow to improve services, reduce defects and benchmark IT service delivery efforts across the enterprise• Improved key Service Delivery metrics: increased first contact resolution, incidents per person and VIP incidents closed within 30 minutes

Led an initiative to enhance the capabilities of the firm’s global help desk and desktop support teams; built resource plans, created processes, implemented ITIL, and drove accountability.• Implemented Standard Operating Procedures (SOPs) that created a “White Glove” service culture

Oversaw IT Service Delivery for Perot Systems at North Shore/Long Island Jewish Healthcare System, the largest in NY State.

US Regional Manager responsible for the following groups and services: Wintel, Unix, Database Services, Software Distribution, Change Management and Messaging

Managed Global Wintel Desktop Software distribution, while leading teams in the US, UK, Switzerland, Tokyo, Hong Kong and Singapore.