- Assessed current state of network security; infrastructure; and endpoints and created a roadmap for 2021.- Completed roll-out of the Mitel SA 100 IP phone system- Implemented 2-factor authentication for Office 365 access as well as the VPN- Reduced license renewal costs through vendor re-negotiation- Created strategies to mobilize our workforce during the pandemic- Created Windows patching policies and hardened OS’s- Created forms in SharePoint online to automate onboarding communication- Reconfigured backup strategy to utilize Veeam Enterprise backup with scaled-out storage to Amazon AWS S3 storage

As Director of Infrastructure at RJW Transport, I oversaw an overhaul of the entire infrastructure at RJW Transport including;- Reorganized datacenter cabling- Reduced network latency from 8ms to 1ms- Implemented Solarwinds for alerting; network / application monitoring and performance tweaking- Transitioned to a 10GB SAN backbone with an EMC SSD storage array with no downtime- Championed security initiatives that weren’t present such as:- Creation of a VPN for remote user access- DUO 2-factor authentication- Deployed AlienVault for intrusion detection and log file correlation- Wombat for phishing, spear phising and end-user education- Lead the initiative to migrate to Office 365- Deployed a (14) server RDS 2016 server farm with full redundancy to support over 300 users- Created a Disaster recovery plan that included using Carbonite Recovery for line of business application servers and off-site replication utilizing HyperV for servers needed within four hours

Infrastructure Manager- Designed, implemented and support network infrastructure for company headquarters; 11 remote offices; over 150 servers; and over 750 end-users- In-depth knowledge of Windows server 2000-2016 and associated technologies- Implemented multi-site Citrix farm for remote application access - Designed, implemented and managed Microsoft HyperV virtual environment for developers and production environments - Designed, implemented and managed VMware ESXi 6.5 infrastructure for high availability of business-critical servers and applications- Designed, implemented and managed Microsoft Skype for Business solution- Managed Solarwinds network monitoring solution- Microsoft Exchange administration- Administration of remote access appliances such as Sonicall Aventail SSL VPN and Juniper SA SSL VPN appliances - Consulted with service area managers to support objectives from diverse departments such as Technology Integration, Tax, Audit, Marketing, Investment Banking, sales and others.- Application support for most major CPA applications such as; Prosystem FX, BNA, Caseware, GoFileRoom, and more- Provided escalation support for Helpdesk personnel - Provided guidance, expertise and supervision for Helpdesk Manager and level one and two technicians- Extensive knowledge of laser printers (troubleshooting, maintenance, installation of print queues)- Took the lead in creating standards for company issued equipment such as laptops, desktops, printers, scanners and field equipment used by auditors- Created tear down and setup procedures for headquarter move to new corporate office which consisted of moving six racks with over sixty servers and all network infrastructure. Process started on a Friday at 5:00 and was complete by 3:00AM Saturday- Successfully completed over 13 office mergers in locations such as St. Louis, Indianapolis, Denver and Houston