Jim Graham

Jim Graham Email and Phone Number

Program Manager | SVP at Citi @ Citi
new york, new york, united states
Jim Graham's Location
Newtownards, Northern Ireland, United Kingdom, United Kingdom
Jim Graham's Contact Details

Jim Graham personal email

n/a
About Jim Graham

I have been working in the financial services sector for over 20yrs now in a variety of positions.From my current role in Citi, and a previous 17yr career in Halifax I have garnered a wealth of experience, skills and knowledge. My skill set covers high street banking, people management, coaching, reference data management, regulatory analysis and more. Currently the Institutional Client Group Lead in Citi overseeing the IBOR Transition Programme across various Capital Markets Asset Classes and non-Markets business lines, whilst supporting Front to Back testing cycles to ensure business readiness on emerging requirements in this agile programme.I have a proven track record managing effective teams and encouraging positive partnering to achieve shared goals and keeping stakeholders engaged.

Jim Graham's Current Company Details
Citi

Citi

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Program Manager | SVP at Citi
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Jim Graham Work Experience Details
  • Citi
    Program Manager | Svp
    Citi Jan 2022 - Present
    Belfast, Northern Ireland, United Kingdom
    Program Lead for the LIBOR Transition initiative. Providing governance and oversight across a range of business lines and functions as we navigate a complex and agile regulatory change.
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  • Citi
    Program Manager
    Citi Sep 2019 - Jan 2022
    Belfast, United Kingdom
    Coordinating a number of teams within Citi Markets, Group Finance, Risk and TTS on Regulatory program updates.
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  • Citi
    Senior Operations Manager
    Citi Jan 2017 - Sep 2019
    Belfast, United Kingdom
    Vice President, Reference Data. Entity Data Management
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  • Citi
    Operations Support Manager
    Citi Aug 2014 - Jan 2017
    Belfast, United Kingdom
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  • Halifax
    Bank Manager
    Halifax Jan 2010 - Jul 2014
    Responsible for overseeing all operations in the branch. From sales and service management through to risk and compliance management.
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  • Halifax
    Team Manager
    Halifax Mar 2003 - Dec 2009
    Belfast
    Managing a team of 10 customer service consultants in a busy contact centre.Responsible for coaching, performance management and planning resources within the department.Regular liaisons with our sales quality teams to ensure customer service was kept at a consistently high standard.

Jim Graham Skills

Management Banking Project Management Customer Service Business Analysis Process Improvement Leadership Change Management Analysis Risk Management Team Leadership Operations Management Team Building Budgets Business Process Improvement Microsoft Word Team Management Project Planning Coaching Performance Management Call Centers Powerpoint Research Cross Functional Team Leadership Social Media Finance Business Process

Jim Graham Education Details

  • North Down & Ards Institute Of Further And Higher Education
    North Down & Ards Institute Of Further And Higher Education
    Business, Management, Marketing, And Related Support Services

Frequently Asked Questions about Jim Graham

What company does Jim Graham work for?

Jim Graham works for Citi

What is Jim Graham's role at the current company?

Jim Graham's current role is Program Manager | SVP at Citi.

What is Jim Graham's email address?

Jim Graham's email address is ji****@****oup.com

What schools did Jim Graham attend?

Jim Graham attended North Down & Ards Institute Of Further And Higher Education.

What skills is Jim Graham known for?

Jim Graham has skills like Management, Banking, Project Management, Customer Service, Business Analysis, Process Improvement, Leadership, Change Management, Analysis, Risk Management, Team Leadership, Operations Management.

Who are Jim Graham's colleagues?

Jim Graham's colleagues are Karish Arya, Jeevitha Baladurai, Preethi D, Barnali Sen, Maria Ribeiro, Vicente Mora, Kelley Piel.

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