Jim Hearn

Jim Hearn Email and Phone Number

Manager Network Engineering at DXC Technology
Jim Hearn's Location
Livingston, Texas, United States, United States
Jim Hearn's Contact Details
About Jim Hearn

Jim Hearn is a Manager Network Engineering at DXC Technology.

Jim Hearn's Current Company Details

Manager Network Engineering at DXC Technology
Jim Hearn Work Experience Details
  • Dxc Technology
    Manager Network Engineering
    Dxc Technology Apr 2022 - Feb 2023
    Ashburn, Virginia, Us
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  • At&T
    Area Manager Network Engineering
    At&T Oct 2017 - Apr 2022
    Dallas, Tx, Us
    Transitioned with 22+ years in tenure from DXC (prior HPE) as part of Global Network outsourcing agreement.
    View
  • Dxc Technology
    Network Engineering Manager - P&G
    Dxc Technology Apr 2017 - Oct 2017
    Performing same role as Network Engineering Manager for P&G, but now transitioned from HPE to DXC Technology as new company was formed.
  • Hp Enterprise Services
    Client Technical Delivery Lead
    Hp Enterprise Services Feb 2016 - Apr 2017
    Houston, Texas, Us
    Transitioned out of Voice and 100% Network delivery focused.
    View
  • Hp Enterprise Services
    P&G Network & Voice Engineering Lead
    Hp Enterprise Services Oct 2011 - Feb 2016
    Houston, Texas, Us
    Grew and managed a team of network engineers supporting leveraged and dedicated data center infrastructure, as well as a team of voice engineers designing and supporting Aastra, Avaya, and Cisco voice technologies. Included hiring/contracting, onboarding, and aligning training. Led the team to transition and transform and VoIP-enable over 260 customer sites. Managing a data center network engineering/architecture team. Also currently serving as interim Account Delivery Manager (ADM).
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  • Electronic Data Systems
    Voice Engineering Team Leader - Boa
    Electronic Data Systems Jul 2001 - Oct 2011
    Recruited and managed a team of ~20 Cisco VoIP Engineers to solution, design and manage the Bank of America (BOA) VoIP Infrastructure.Responsible for almost 500 project components ranging from small MAC-level changes with a few user moves, to large data center moves involving re-locating large and complex VoIP cluster infrastructure.Managed a team of voice engineers responsible for circuit and server capacity, engineering, and deploying the necessary infrastructure to maintain capacity, as well as a L4 technical support team involved in design reviews/approvals and escalations from NOC. Additional responsibilities included management and audits for critical voice application, Cisco Emergency Responder (CER) for E911 call management, and others.
  • Sabre Corporation
    Desktop Support Team Lead
    Sabre Corporation Jan 1995 - Jul 2001
    Southlake, Texas, Us
    Managed a team of desktop support technicians and COE platform engineers supporting the internal customer base at the Solana campus. Reported on ServiceMaster ticket volume and worked to reduce time to resolution and control ticket levels by managing resource needs. Included responsibilities to review qualified candidates, interview, and manage from hire to termination.
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Jim Hearn Skills

It Operations It Service Management Voip Itil Service Delivery Disaster Recovery Requirements Analysis It Outsourcing Outsourcing Vendor Management Visio Data Center Business Process Integration Change Management Pmp Team Leadership Program Management It Management Project Portfolio Management System Deployment Cisco Technologies Resource Management Software Project Management Pmo It Strategy Telecommunications Project Management Process Improvement Business Process Improvement Service Management Project Delivery Enterprise Architecture Information Technology Virtualization Pre Sales Managed Services Governance Enterprise Software Saas Technical Support Cloud Computing Infrastructure Sdlc Solution Architecture Security Incident Management Business Analysis Professional Services

Jim Hearn Education Details

  • Texas State Technical College
    Texas State Technical College
    Computer Networking Administration

Frequently Asked Questions about Jim Hearn

What is Jim Hearn's role at the current company?

Jim Hearn's current role is Manager Network Engineering at DXC Technology.

What is Jim Hearn's email address?

Jim Hearn's email address is jim.hearn@att.eu

What is Jim Hearn's direct phone number?

Jim Hearn's direct phone number is +181720*****

What schools did Jim Hearn attend?

Jim Hearn attended Texas State Technical College.

What skills is Jim Hearn known for?

Jim Hearn has skills like It Operations, It Service Management, Voip, Itil, Service Delivery, Disaster Recovery, Requirements Analysis, It Outsourcing, Outsourcing, Vendor Management, Visio, Data Center.

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