Jim Knowles Email and Phone Number

Support the development of new business and maintaining current customer and vendor relationshipsLearn to manage cost control, read branch's P&L statement and understanding what it takes to run a profitable businessDeliver superior customer service while effectively communicating, influencing and interact with all types of customers, vendors and co-workersEmployee proper sales techniques to problem solving and management conflictMarket to local business partners and build solid, long-lasting relationships with key business decision-makersMentor, train, develop, manage and promote a staff of your own

Working in a fast-paced, intense, results-oriented environmentResponsible for handling inbound customer calls while actively researching issues and resolutionsResolve billing inquiries, explain products and services, troubleshoot complex service issues and equipment questions, discuss and sell a large array of products, features, and services

• Earned 4 year letter recipient as a result of hard work and dedication; maintained an elite level of fitness to train and compete at a collegiate level. Honors and Achievements: 3rd Team Pre-Season All Southern Conference (2012), was chosen as Winter Workouts Head Coach (2009)• Participated in recruitment of potential student athletes, acting as a host & representative of The Citadel Athletic Program; demonstrated strong work ethic and created a positive team environment

• Selected on 3 occasions for a mentoring program as a result of leadership quality, exemplary of military duties, and concern for other teammates. • Mentor students in the program to support a successful transition from high school to the military environment at The Citadel

• Responsible for security and protection of 500 students living in the barracks• Assist with supervision and daily operation as needed • Provide tours of barracks to interested parties daily • Supervised for 3 co-workers

• Conducted Independent Research and Study on the correlation of BMI and Bullying• Collected and reviewed data to determine results of program outcomes • Wrote analysis on research findings and presented data at the South Carolina Psychological Association (SCPA)

Contributed 250 hours of volunteer service to support, develop, and grow programs for positive role models at variety of Title 1 programs in the Charleston area. Served in programs such as: Head Coach, Healthy Play Wiffleball!• Served as Head Coach; managed and maintained accountability for up to 8 children while also providing a fun and healthy environment for summer campers• Served as a first point of contact for parents to determine emergency procedures and processes for any special needs or accommodationsLil Bulldog • Planned challenging and entertaining physical activities for program participants; educated students on benefits of a healthy lifestyle choices and served as a positive African American role model to emulate good eating habits, good decision making and teamwork 5th Quarter • Report and manage camper’s daily activities and progress in areas related to education and grade level academics; mentored summer school students on academics, life choices, and prioritizing