Jim Lee Email and Phone Number

Advised clients on digital transformation strategies, enabling them to adapt to evolving market trends and technologies.Conducted thorough assessments of current digital ecosystems, identifying opportunities for process improvements and automation.Collaborated with clients to design and implement digital transformation roadmaps, achieving measurable efficiency gains.Provided hands-on training to internal teams on digital tools and methodologies, fostering a culture of innovation.

• Support the company in providing 3D technology design and land solutions to facilitate the deployment of multi-axis printers for alliance enterprises, which ensures seamless interfacing between client-designed infrastructure software and 3D printing systems, as well as AWS cloud systems.• Delivered extensive IT support, addressing 100+weekly issues encompassing hardware maintenance, software, network, and printers, minimizing downtime and boosting productivity for diverse users.• Successfully addressed and resolved approximately 95% of technical issues weekly, demonstrating a strong problem-solving ability and expertise in computer and network troubleshooting.