James Levis Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Integral member of site management team responsible for day-to-day operations at Amazon Regional Distribution Facility. Focused on creating a productive, profitable, and safe work environment for all associates.

Seattle, Wa, Us

Developed a new team of 30 associates for night ICQA to inventory accuracy of 99.4% in under 60 days.Implement quality assurance processes which included daily goal for quality in out bound, inbound and ICQA which lead to the Fulfillment center to be number 3 fulfillment center in quality injection.

Seattle, Wa, Us

Review the work forecasts and determine team productivity requirements to produce during the day to meet the overall building objectives.Partner with other Area Managers to balance labor ensuring that we are operating a balanced and efficient shift while meeting all of our goals.Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.Proactively identify and lead process improvement initiatives and Lean tools

Richmond, Virginia, Us

Progressed through several management roles within the Carmax organization. Ultimate role was Business Office Manager, guiding 15 associates to successfully maintain one of the fastest-paced dealerships in the region. Directly responsible for recruiting, hiring, training and development, and daily team performance.

Richmond, Virginia, Us

I transitioned into the Sales Manager role where I led a team of 32 sales consultants, including group sales training, one-on-one development, mentoring, and performance coaching.Career Highlights:⇨ I was selected to open a new facility in Dayton, OH, and was tasked with hiring a staff of 45 within 4 weeks for the grand opening. This store is now the highest volume unit in Ohio⇨ I increased YOY sales by an average of 10.53% over the last three years⇨ I developed a new onboarding and training program for sales consultants that increased sales 107% over the previously implemented program⇨ I analyzed customer traffic data and implemented a revised staffing plan that optimized scheduling into 3-hour blocks to maximize coverage – increased customer service index scores by 40%⇨ I developed CarMatch 2.0, a follow-up system for potential customers – boosted sales 70%

Richmond, Virginia, Us

I was hand-selected to create this new role that fundamentally shifted the way CarMax managed small market units. This role was a hybrid position that managed both sales and operations in smaller units. I was tasked with partnering with process engineers to create processes and procedures for implementation system-wide. Additionally, I created job descriptions, SOPs, and training materials for this newly-created role.

Richmond, Virginia, Us

I was recruited to CarMax to lead all aspects of the Service Operations Department. In this role, I led a staff of 50 associates (4 managers, 25 mechanics, and 20 service associates)Career Highlights:⇨ I was hand-picked as the first National Training Manager for the “Managing for Cosmetic Quality” initiative ⇨ I implemented the CarMax Service Excellence Program that aligned service standards from 8 different automobile manufactures – increased revenue 17% and earned industry service excellence certifications ⇨ I developed a new onboarding and training program for sales consultants that increased sales 107% over the previously implemented program⇨ I revamped our inventory control system that slashed inventory levels by $250K