James (Jim) Lippold Email & Phone Number

Greater Milwaukee Area

Greater Milwaukee Area

Oak Creek, Wi

Greater Milwaukee Area

Oak Creek, Wi

INSTALLATION MANAGER •Manage and oversee a 25 member team consisting of project managers, estimators, CAD operators and technicians responsible for the profitable execution of the plan & spec, design build and negotiated retrofit projects business. •Directly responsible for asset management, the achievement of customer satisfaction goals, development and execution of annual business plan, achievement of growth and profitability goals and overall portfolio management. Major Accomplishments: •Currently managing and directing a $11M project portfolio. •Consistently drove 2.4% positive variance in all project work as well as met or exceeded month-on-month forecasting for executed gross margin over 24 months.•Improved accounts receivables by lowering the Install DSO to 58 days.•Implemented strategic operational policies providing sales with required resources that effectively streamlined the project transition phase from sales to operations.•Successfully led team responsible for achieving state certification required to sell and install green technologies for renewable energy projects.

PROJECT MANAGER •Managed and oversaw the entire life-cycle of numerous design-build, new construction and retrofit projects from concept through completion. •Supervised the daily activities of project staff to include Foremen and all subcontractors.•Conducted kick-off meetings, responded to RFPs, secured estimates from suppliers, managed supplier’s costs via “buy-downs”, managed project P&L, scheduled job parameters, procured materials, scheduled manpower, provided weekly project status reports, and coordinated internal fabrication resources. •Managed and directed multiple projects simultaneously ranging from $50K to over $1M.•Secured $650K project with target customer that hadn’t done business with Bassett in seven years.•Participating on a team that created and implemented lean manufacturing processes to the HVAC/R department.

PROJECT MANAGER •Led the installation of a multi-million dollar mechanical system for the addition at Children’s Hospital-Madison which included from initial turnover through project completion; ensured that budget guidelines were maintained, scheduled job parameters, procured materials, managed the labor/workforce, maintained job status reports and worked with the fabrication shop on project requirements. •Maintained ownership of P&L for all projects within portfolio.•Created and presented regular, accurate revenue forecasts

SERVICE PROJECT TEAM MANAGER (2003-2005)•Managed and oversaw a team of 11staff providing mechanical retrofit services to clients, ensuring successful project execution, profitably and customer satisfaction. •Assisted sales with estimating and proposal support, sub-contract management, line-of business profit and loss management, budget planning and project forecasting. •Supervised additional retrofit installation teams with an average portfolio size of $3.5M.•Managed and monitored all project costs through the scheduling of resources, supervision of subcontracts and the appropriate allocation of resources.TECHNICAL SALES EXECUTIVE (2001-2003) •Aggressively targeted and developed new technical and consultative service sales opportunities through the facilitation of strategic project estimation, proposal development, contract negotiation/development and sales closing.•Secured $1.7M in total business volume that resulted in delivering $680K in total gross margin.•Developed business strategies for managed accounts, achieving 95% customer satisfaction scores.PROJECT & APPLICATIONS ENGINEER (1999-2001) •Initiated first-contact call resolution for 90% of technical support calls. •Identified process improvement measures that created positive impacts on operational costs for the department.•Participated in the development of an e-mail technical support program that resulted in operational savings of over $100K per year.•Acted as part of a team charged with building a web-based solutions database to support both internal and external customers with the ability to resolve technical issues on a 24/7 basis.SUPPORT TECHNICIAN (1996-1999) •Provided technical product support on pneumatic and DDC controls to both internal and external customers.

Master, Business Administration

Bachelor, Business Administration ~ Marketing

Hs Grad, General